求救!主机有病毒被停用,如何处理

vinna9534

Your web hosting account for gdzsltd.com has been deactivated, as of 10/11/2011. (reason: terms of service violation - malware/virus)

This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding.

Although your web site has been suspended, your data may still be available for up to 15 days from the date of deactivation; if you do not contact us during that 15 day period, your account and all of its files, databases, and emails may be deleted.

If you feel this deactivation was made in error, or in order to gain access to your account, please call our customer service line as soon as possible at (888) 401-4678 and press 5 to speak with a member of our Terms of Service Compliance department.
Please read the following, derived from our Terms of Service agreement, for additional information regarding the matter.

BlueHost.com uses sophisticated means of security in connection with its services. Notwithstanding the foregoing, it is exclusively the subscriber's obligation to maintain and control passwords to subscriber's web site(s), and subscriber exclusively is responsible for all activities that occur in connection with subscriber's user name, password, and registered domain name(s).

今天早上收到邮件,请问各位该如何处理

dodi

如果是自己放的那沒辦法，如果是程序本身問題，可向他解釋你不知情，只是使用者而已，並告訴他願意刪除安裝其他程序，看他們是否願意相信幫你恢復帳戶。

微微百科

参照一下此帖：http://bbs.idcspy.com/thread-116497-1-1.html

vinna9534

黑客入侵,在文件夹上放了攻击文件,还好bh客服愿意帮我处理

微微百科

可见他们的服务还是比较到位的   

vinna9534

已经处理完成,当初还怕自己英文水平不好难以跟BH客服沟通,嘻,发现也不会哦

另外要肯定一下BH客服的工作效率,很到位而且态度友善,前后不到两个小时就处理好了