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"Domain name is used"gd回信,我如何回答.

英文翻译专版 英文翻译专版 7629 人阅读 | 10 人回复

发表于 2011-9-28 15:00:33 | 显示全部楼层 |阅读模式

买了十几个info域名,同批别的域名都绑上了主机,只有一个域名绑不上主机(域名跟主机是在同个账号里),出现
"Domain name is used,...."提示.
联系GoDaddy客服发ticket:
There is an error "Domain name is used. Please select a new domain name" when I add "xxxxx.INFO " to my hosting . Please help me.
..........................................
godaddy客服回了邮件:
Dear Cai,

Thank you for contacting Online Support.  It appears you are having issues in adding a domain to your hosting account.  This error indicates the domain in question is already active with a hosting plan. If you do not have access to the account in which the domain is currently hosted, please reply for further investigation to this issue.  

Please let us know if we can assist you in any other way.

Sincerely,

Amy P.
Online Support Team
..................................
意思大意是好象我这域名绑到别的主机上了.但是刚买来我就开始绑了,没绑到别的主机上.
我要怎么回,意思就是要godaddy帮我把这域名绑上跟域名同账号的主机,不要再叫我再去检查别的账号有没绑这个域名.

回答|共 10 个

nisheng

发表于 2011-9-28 15:47:53 | 显示全部楼层

Hello:
      I don’t bind this "xxxx.INFO" domain name to any host when I bought it,I don't know what is reason about it.Could you help me to bind it to the host which is in the same account with this domain name.Thanks a lot!
PS:将上面的xxxx.INFO域名换成你的域名。
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minlab

发表于 2011-9-29 00:15:50 | 显示全部楼层

汗 ,godaddy 的回信,叫我设定FTP,啥的,估计老外还是看的不明白
After you purchase a hosting plan, you need to set it up before you can use it to host your website.

To Set up Your Hosting Account


   1. Log in to your Account Manager.

   2. From the Products section, click Hosting.

   3. Next to the hosting account you want to use, click Launch.

   4. Complete the following fields, and then click Finish:

          * Enter domain — Enter the domain name you want to use.

          * FTP user name — Use the automatically generated user name, or click Change, and then enter the FTP user name you want to use.

          * Password & Confirm password — Enter the password you want to use to access your hosting account with FTP.

          * (Optional) SSL credits — If you have SSL credits in the same account as the domain name you want to use, select the SSL credit you want to use with this hosting account.




The estimated wait time for your hosting account to become accessible displays. Once your hosting account is ready to use, we send you an email message containing all of your basic account-management information.

For more information about using your hosting account,
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nisheng

发表于 2011-9-29 09:30:39 | 显示全部楼层

回信好像是说在你使用主机之前按照他们给你的步骤对主机进行设置一下。
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minlab

发表于 2011-9-29 10:50:30 | 显示全部楼层

好象godaddy   不会查你前面发的一个ticket,要一次性把东西讲清楚,下面是我第三次发的,把前二次发的ticket综合起来,就明白意思了,
There is an error "Domain name is used. Please select a new domain name"
I don’t bind this "xxxxx.INFO" domain name to any host when I bought it,I don't know what is reason about it.Could you help me to bind it to the host which is in the same account with this domain name.
...................................................................................
godaddy回信:

Thank you for contacting Online Support.

I understand that you have an issue concerning your xxxx.INFO domain name .

It appears that your domain is already in use on another hosting plan in a different account.  Please either cancel or remove the domain from the hosting in this account and allow up to 30 minutes for it to be disassociated with this product.  At this time, you will see your domain available for setup on your current hosting.

If you have not authorized this domain to be used on hosting in another account, please respond back with a request to have it removed so we may perform a Cease and Desist.

Please let us know if we can further assist you.
.........................................................................................
汗 要第4次给godaddy发ticket,准备这样写
There is an error "Domain name is used. Please select a new domain name"
I don’t bind this "xxxxx.INFO" domain name to any host when I bought it,
I have not authorized this "xxxx.info" domain to be used on hosting in another account.
Please help me to remove this  "xxxx.info" domain in another account.I need add "xxxxx.INFO " to my hosting .

thanks
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nisheng

发表于 2011-9-29 10:58:52 | 显示全部楼层

是的,如果不想这个域名绑定在另一台主机上是需要回复的!
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minlab

发表于 2011-9-29 16:55:35 | 显示全部楼层

我从这个不能绑定域名的账号发的ticket,丫的老外还是看不懂我啥意思 汗
Thank you for contacting Online Support.  The domain xxx.inFO is being hosted in another customer account.  If you had the domain hosted these please have it removed.  Please reply and let is know if you do not have access to the hosting plan and .can not get it removed.  I apologize for the inconvenience.

Please be aware that it can take several minutes to several hours (up to 48 hours) before the domain name is available for reuse after removing it from the hosting plan.
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minlab

发表于 2011-9-29 16:58:01 | 显示全部楼层

再发一次ticket 第5次了汗.
I bought this "xxxxx.INFO"
There is an error "Domain name is used. Please select a new domain name"
I don’t bind this "xxxxx.INFO" domain name to my host ing.
I have not authorized this "xxxx.info" domain to be used on hosting in another account.
Please help me to remove this  "xxxx.info" domain in another account.I need add "xxxxx.INFO " to my hosting .

thanks
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minlab

发表于 2011-9-30 09:22:18 | 显示全部楼层

发第6次ticket,狗屎的godaddy,下面是第5次godaddy回复
.........................

It appears that you are having an issue with setting up your domain name.

The error you are receiving is because the domain name that you are trying to setup in your hosting account is already setup on an account within our system.  In order to continue with the setup of this domain name to your hosting plan, it must first be removed from the account in which it is currently hosted.  

If you have access to the account where it is hosted, you must remove it from the plan it is attached to.  Once removed, wait a minimum of 2 hours and up to 12 hours, and you can then attach it to your new hosting plan.

If you do not have access to that account, please respond to this message with a request for us to perform a Cease and Desist, a means by which we can remove the domain name frmo that hosting plan.  

We will need to get your PIN number to complete this for you.

To locate the 4-digit Support PIN for your account

• Select 'Account Settings' from the 'My Account' menu
• Click on the 'Account Security Information' link
• In the space marked 'Call-in PIN' you will find your 4 Digit Support PIN.
• Please include this PIN when replying to this email.
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nisheng

发表于 2011-9-30 09:36:40 | 显示全部楼层

这个真的是很麻烦。上面内容说你已经将这个域名绑定到其它主机上了,如果你能进入账户移除绑定的主机,2-12个小时后就可以重新进行绑定了,如果你自己不能移除回复一下说自己不能移除,并且提供给他们pin码。

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