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[提问] 收到一个这样的邮件!!网站被封了!!!

HostMonster HostMonster 2249 人阅读 | 5 人回复

发表于 2009-1-31 18:24:26 | 显示全部楼层 |阅读模式

Dear wen:

It has come to our attention that your site is using an extreme amount of resources on our servers and network and consequently your site has outgrown the HostMonster.Com Shared hosting package.  It is getting increasingly more difficult to keep your site online as it degrades the experience for the other users on our servers. Others who are experiencing such growth with their sites and hosting needs have chosen to move their site to a Dedicated Server or Virtual Private Server (HostMonster.Com does not currently offer Dedicated or VPS hosting). These options offer your site more resources and site stability to better accommodate your growing needs and also offer you better backup and server redundancy.

Per conditions stated in the TOS we will no longer be hosting your account.

http://www.hostmonster.com/cgi/terms
7.02. HostMonster.Com employs complex mechanisms to protect its Subscribers and systems from abuse.  HostMonster.Com's offering of "unlimited" services is not intended to allow the actions of a single or few Subscribers to unfairly or adversely impact the experience of other Subscribers.  HostMonster.Com's service is a shared hosting service, which means that multiple Subscriber web sites are hosted from the same server and share server resources. HostMonster.Com's service is designed to meet the typical needs of small business and home business website Subscribers in the United States.  It is NOT intended to support the sustained demand of large enterprises, internationally based businesses, or non-typical applications better suited to a dedicated server.  HostMonster.Com will make every commercially reasonable effort to provide additional resources to Subscribers who are using their website(s) consistent with these Terms, including moving Subscribers to newer and bigger shared servers as necessary. However, in order to ensure a consistent and quality experience for all Subscribers, HostMonster.Com does place automated safeguards to protect against any one site growing too quickly and adversely impacting the system until HostMonster.Com can evaluate said sites resource needs.

We are asking you to move your site from our servers within 14 days at such time we will delete your site from our hosting service

A pro-rated refund will be issued for the remainder of your service term from the time of cancellation.  If cancellation is within the first 30 days you will be issued a full refund.  

You will need to take the following steps to remove the files from our servers.

    1 -      Contact support via chat, email or phone.  Although your web site has been disabled, your data will still be available for up to 14 days, after which it will be deleted.

    2 -      Take the necessary steps to retrieve your files from our servers and change your hosting company.

    3 -      Once your account has been deleted, you will receive a pro-rated refund, to the account on file, based on the unused amount of your hosting package.  Please allow 3-7 business days for the refund to fully process.


You will still be able to manage and control your domain(s) through the domain manager.  Contact Technical Support for help in transferring or changing domain information.

Abuse Department
HostMonster.Com
abuse@hostmonster.com
V: (866) 573-HOST | F: 801-765-1992

回答|共 5 个

boro

发表于 2009-1-31 18:27:23 | 显示全部楼层

超负荷了,让你把网站搬走,14天内联系客服,下载你网站的备份文件

如果使用未满一个月会全额退款,如果超过1个月,会得到相应比率的退款

[ 本帖最后由 boro 于 2009-1-31 06:28 PM 编辑 ]

f4sos

发表于 2009-1-31 20:31:27 | 显示全部楼层

回复 1# 的帖子

你做的是什么站点和日流量多少?一起说一下吧

wenshuai008

发表于 2009-1-31 21:23:12 | 显示全部楼层

购物网站 每天不到1000 ip 呀

wenshuai008

发表于 2009-1-31 21:23:54 | 显示全部楼层

里面站点可能比较多
我把不用的都删除  这个空间我还能 用吗

一路同行

发表于 2009-2-2 10:01:51 | 显示全部楼层

这样的话,联系HM客服和他们沟通一下应该可以
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