帮我看一下，怎么回信（已解决问题）

阳光宝贝

Quote:

Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.


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Dear yunfan liu,

---- TECH RESPONSE STARTS HERE ----

Hello, I have gone ahead and switched you to our 1 yr windows package. You will be receiving an email from us shortly regarding your failed payment, in order to make a payment with pay pal. If you are unable to find the pay pal link to process your payment, alternatively, you could login into your paypal account and make a payment using that option, however, please copy/paste the transaction information and tracking number for the order for your hosting services, so we can check on the status of your pay pal payment for you. Once a successful payment has been received for your services, you will receive a confirmation via email of this transaction. -- If you have any more questions, please do not hesitate to contact the Lunarpages Help Desk again. Best Regards, Gina Rodarte Telephone: 1-714-521-8150 Fax: 1-714-521-8195 Web: http://www.lunarpages.com/ Community: http://www.lunarforums.com/ Tutorials: http://www.lunarpages.com/tutorials/

---- TECH RESPONSE ENDS HERE ----

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1056782

Your ticket ID is 1056782.

回信如下：
你好！
　我已经把差额补完成了，为什么还没切换操作系统？

kingto

等。。
邮件说您的paypal付款没有成功
请重试

kingto

。。。。。。。。。。。。。
我再看看

kingto

是的
您不久会收到一封邮件，是就这次付款失败告诉您的。
如果不知道怎么找到付款链接，alternatively（二选一地），您可以登录paypal帐号，申请一个主机付款（make a payment using that option, however, please copy/paste the transaction information and tracking number for the order for your hosting services）。粘贴交易信息和tracking号码

cherry

不如直接退款再买合算

阳光宝贝

Hello,

I have gone ahead and switched you to our 1 yr windows package.

You will be receiving an email from us shortly regarding your failed payment, in order to make a payment with pay pal. If you are unable to find the pay pal link to process your payment, alternatively, you could login into your paypal account and make a payment using that option, however, please copy/paste the transaction information and tracking number for the order for your hosting services, so we can check on the status of your pay pal payment for you.

Once a successful payment has been received for your services, you will receive a confirmation via email of this transaction.
--
If you have any more questions, please do not hesitate to contact the Lunarpages Help Desk again.

Best Regards,

Gina Rodarte

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

kingto

和上面的那個一樣

阳光宝贝

Hello,

Thank you for the update.

Please advise if you require further assistance at this time.

Feel free to contact us if you require further assistance or have any questions, or consult our forums at http://lunarforums.com ---
Kind Regards,
Debbie Cloven
Lunarpages Support
support@lunarpages.com

Support and Assistance:

• Telephone Support: http://www.lunarpages.com/contact/

• Web: http://www.lunarpages.com/index.php

• Community: http://www.lunarpages.com/community/

• Tutorials: http://www.lunarpages.com/content/tutorials/

• CPanel Manual - http://www.lunarpages.com/new_manual

大象无形

这个信的大意：
谢谢你的信息，有其它问题请随时联系我们

kingto

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