域名转入失败申请退款 帮忙翻译以下

dumingvip

域名xxxx.net转入失败 申请退款  我已经取消域名转入了 ，
我的card 是XXXXXXX

域名转入失败 申请退款 这样写可以吧？


ticket：XXXX
谢谢

add.c

My domain "xxx.net" has been failed to transfer to your company, also i have canceled transfer,
my card is "xxxxxxxxx"
ticket:xxxx

ps,转入到GoDaddy的么，如果是 那退款信就不用写了，钱会退给你的。

dumingvip

  我的域名转入（GODADDY） 失败了  但是都好久了 怎么还不退款呢？？？

add.c

退款一般需要5~7天的 ，

dumingvip

他们回信了
Thank you for contacting Online Support. I have requested that a refund be applied to your account as the transfer was not completed. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if you have any further questions or concerns.

Sincerely,

Jeff P.
Online Support Technician

帮忙翻一下