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我这也出问题了,前天刚续的费

国外虚拟主机 国外虚拟主机 8100 人阅读 | 11 人回复

发表于 2007-3-13 15:31:06 | 显示全部楼层 |阅读模式

截图是我网站现在的样子。接着我打开信箱发现了前晚上他们给我发的信,我不懂英文,麻烦帮我看看是什么意思,该如何处理?

Dear ***,


Your web hosting payment is due. Please pay all out standing invoices shortly to avoid service interruption and a $10.00 late fee.


Credit Card

If you pay us by credit card the reason you are getting this email is because your credit card has failed.

If you are sure your card has funds on it the reason it failed is due to some credit card companies such as capital one block recurring charges to take place from Internet merchants. This means you will have to follow the below directions and login to the account every month and pay the bill manually.

You can pay this invoice, and or update your credit card on file at https://secure.hostgator.com/billing/ As soon as you login click "total due" than select the invoice you would like to pay and click "pay online" You will get a credit card box to fill out and submit for the charge to run. If you have entered a new credit card number it will not be saved for future payments. To update your saved card on file click "home" from inside the billing system, click "my finance" and last "update cc"


Paypal

If you pay using paypal DO NOT send a payment to our email address. To pay you will need to login at :

https://secure.hostgator.com/billing/
Username: ****@gmail.com
password: *****(隐去)


Once logged in click the number where it says "Total Due" Now click the invoice number you would like to pay. You can make a one time payment by clicking the picture that says "pay now with paypal" or you can set your payment to be taken automatically every month by clicking "pay now and subscribe" NOTE: If you pay using a paypal check your invoice will say unpaid until the check clears.

Cash, Check and or Money Orders

Mail your payment made out to "hostgator.com"

hostgator.com
11251 Northwest Freeway, suite 400
Houston, Tx 77092
United States of America


There will be a $10.00 late fee on any payments received after the 10 day grace period. We thank you for your continued business and assistance in helping us to get this resolved.


Thank you,
HostGator.com Sales Team

回答|共 11 个

垄上行

发表于 2007-3-13 15:33:14 | 显示全部楼层

明明是9.95美元,难道现在涨价了?人家大半年不续费的,HG不管不问,却对续费的百般折磨,是何商规?
Snap2.gif

大漠孤狼

发表于 2007-3-13 16:13:40 | 显示全部楼层

没有需要续费的账单
RAKSmart

垄上行

发表于 2007-3-13 17:09:27 | 显示全部楼层

后面那张图,是我续费后的状态。续费前显示的跟你在教程里显示的一样。
RAKSmart

大漠孤狼

发表于 2007-3-13 17:43:12 | 显示全部楼层

那封邮件就是通知你续费的,续费了就可以了,有什么问题么

垄上行

发表于 2007-3-13 18:39:00 | 显示全部楼层

是不是9.95美元?大漠。我只交这么多,因为你也只给我这么多。现在空间被停了。咋办呐?网站刚开办起来,搜索引擎天天来转悠,据说此行为会持续40天,然后确定网站是良性网站还是不良网站。现在空间打不开,后台进不了,用户账号这些全部无效了,叫我怎么办好啊?哎!真是过河拆桥!怎么办?大漠?

垄上行

发表于 2007-3-13 18:39:33 | 显示全部楼层

救救我

垄上行

发表于 2007-3-13 18:42:05 | 显示全部楼层

FTP也不行了,他们不会把我的数据全部毁了吧?我今天没备份哦!预定是每天晚上关电脑前才备份,今天的数据那么多!!!大漠,你得救救我。

垄上行

发表于 2007-3-13 19:42:51 | 显示全部楼层

Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.

       Ticket ID: QPU-724064
       Subject: Item #695086 - Notification of Payment Received from shuo shufong (****@gmail.com)
       Department: Sales
       Status: Open

You can check the status or reply to this ticket online at: http://support.hostgator.com/index.php?_m=tickets&_a=viewticket&ticketid=1360025
1. NEW Reboot Triage!
http://support.hostgator.com/index.php?_m=news&_a=viewnews&newsid=1&group=default


Please do let us know if we can assist you any further,

HostGator


.......................

垄上行

发表于 2007-3-13 19:52:23 | 显示全部楼层

吃完饭没?不漠同志
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