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3封回信,请帮忙翻译下。感激.谢谢!

英文翻译专版 英文翻译专版 2020 人阅读 | 2 人回复

发表于 2008-11-29 08:04:59 | 显示全部楼层 |阅读模式

第一封回信:Unfortunately we have not been able to replicate any issues with not being able to FTP to your hosting account, as we can do so by FTPing directly to the Shared IP, 208.109.181.37.  Further, we noticed that there do not appear to be any sort of index file in the root directory of your domain, so visiting the Dedicated IP 72.167.25.2 will not pull up any page currently.  We would recommend you uploading a new index.html file which should bring that IP back up for you.

第二封回信:It appears that while your hosting for  wg-base.com is pointing to your domain name, your domain name is not pointing to your hosting.

As your domain is not registered through us, you will need to contact your registrar for directions on how to modify your nameservers. Please point your domain to the following nameservers so that it resolves to the hosting that you have with us.
ns52.domaincontrol.com. [208.109.255.26]
ns51.domaincontrol.com. [216.69.185.26]
Note: Changes to the settings of a domain take an average of 48 hours to become effective because of the number of networks involved, and because these networks are controlled by several different agencies. This delay applies to all domains with any Registrar, not just us. Please allow for this delay when planning web sites or configuring a domain to work with your services.

Please contact us 48 hours from the requested change if the problem has not resolved itself and we will be happy to investigate the issue further.

Please let us know if we can assist you in any other way.

Sincerely,
Anne P.
Online Support Team

第三封回信:Thank you for contacting online support. As you do not have the domain using our nameservers then you will not be able to FTP using the domain name. You will need to use the Server IP address. Below are instructions on how to locate the IP address. Also, for your site to display you will need to point the domain to the nameservers fo ns43.domaincontrol.com, and ns44.domaincontrol.com at your current registrar.

First, log into your account:

• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password

If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Retrieval Page

Once logged in follow these steps to locate the IP address for your hosting account:

• Select 'Hosting' under the 'My Products' section.
• Click the hosting account that you would like to look up the information for.
• Notice the 'Hosting Account Details' listing on the right side of the page.
• Here you'll be able to see the IP address for your server.


Please let us know if we can help you in any other way.

请帮忙翻译下....万分感激...谢谢!!

回答|共 2 个

jackl

发表于 2008-11-29 10:29:34 | 显示全部楼层

第一封信:
由于无法登陆你的FTP账户我们无法答复你的问题 不过我们查看208.109.181.37 这台机器的时候发现你的账户下没有index 文件就是默认的首页文件,所以访问你的独立IP无法找到默认主页,想要用IP直接访问到你的站点的花建议你立刻上传一个默认主页文件 index.html。

第二封信:
你的域名没有指向服务器的IP 建议你找域名商或者是自行修改DNS服务器为:
ns52.domaincontrol.com. [208.109.255.26]
ns51.domaincontrol.com. [216.69.185.26]
由于更改DNS需要48小时左右能更新 ,所以建议更改DNS48后进行空间和域名的设置,如果48小时后还无法解决问题就再联系他们

第三封信:
你的域名没有使用他们的DNS服务器也就是没有指向他们的IP,所以FTP登陆的时候只能使用IP登陆
下面就是告诉你如何使用IP登陆FTP 并让你修改NS服务器为他们的(见第二封信)
登陆GODADDY 如果你的密码忘记了无法登陆就重新设置或者找回密码
登陆后点击主机信息右侧就能看到你的IP 你用这个IP作为FTP地址登陆就可以了
如果又问题随时联系他们


翻译完了 虽然我英语一般 但你应该能明白了 三个信无非就是域名解析的问题 你最好更改DNS 或者设置A记录指向

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jldavid

发表于 2008-11-29 12:23:24 | 显示全部楼层

万分感激。。谢谢..可算看明白了 ..
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