Hi, Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the cloud server. A detail of the problem is shown below: wangl3 wanglerong.com Average %CPU usage - 5.65 Average %Memory usage - 12.24 Average %MySQL usage - 2.7 Top Process %CPU 17.0 [php] Top Process %CPU 15.0 [php] Top Process %CPU 13.0 [php] We moved you first to solve the issue of the degraded service on your production server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment. cloud is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have.. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed within the next 2 weeks. After that time, we will contact you to see if you have made any changes or ask you make alternative arrangements. You may log into this new server using https://cloud.lunarbreez.ecom:2083/ or via CAP (https://account.lunarpages.com). You have the following options: 1. You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, please see http://www.lpdedicated.com/servers/linux.php 2. You may take steps to correct the problem. This must be done before the 2 weeks are up. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server. Thank you for your cooperation in this matter. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed. Thanks. Kind Regards, Daniel Patriche Junior System Administrator