版主，大侠请帮帮忙！！（已解決問題）

f359350181

大侠版主 ，我之前向你们咨询的问题现已有了下文，http://bbs.idcspy.com/thread-360396-1-1.html（原问题），我在6月份买了GODADDY 3个月的WIN主机，数据在亚太地区，我的主机9月份就要到期了，我想接着用，但是数据在亚太地区，我想把主机转到美国地区。如果现在另买一个月的美国地区的主机，再把亚太地区主机的剩余时间转到美国的主机上，该怎么用英语联系客服呢？最后问下大侠们，主机地区转移，我的网站数据是客服帮忙转,还是需要我自己转数据呢？
我向客服发了Email，客服给我的回信是这样的:We've received your question. You can expect a response within 24 hours.

Your Incident ID is: 12624916

Need help fast? Find answers, check out FAQs, and connect with other customers at Go Daddy Community.

Or, talk with our highly trained, courteous support staff – they're waiting to take your call. Whatever time it takes to assist you, that's the time you'll receive: 24/7 Sales & Support: (480) 505-8877 - 24/7 Billing Support: (480) 505-8855.

Thanks,
GoDaddy.com

-------------------------------------------------------------------------------

Dear feng hao,

Time is running out on the following items you left in your cart:

Hosting - Web - Deluxe - Linux - AP Region - 1 year (recurring)

Complete your order NOW and you'll save an additional 25%* OFF our already low prices. But hurry, we'll empty your cart on September 05, 2011 so take advantage of your 25%* discount now!

To receive your discount, simply enter source code gdbbc1562 in your cart at checkout. Prefer to complete your order by phone? Then call (480) 505-8821 and mention the source code to your representative.



Thanks for being a Go Daddy customer.

Sincerely,

Bob Parsons
CEO and Founder
---------------------------------------------------------
Dear Feng,

Thank you for contacting Online Support.

It appears that you would like to move to the US server. If you decide to move to the US server, we can move time remaining from the hosting that you cancel to the new hosting account. Below is the link to US hosting and how to cancel the current hosting.

Hosting
To Cancel Your Hosting Account:



Log in to your Account Manager.

From the My Products section, click Web Hosting.

Click on the name of the account you want to cancel.

Go to the Edit Account Details tab, and then click Cancel this account.

Click Cancel Account.


NOTE: It can take up to 24 hours for the domain name to be available for use again after you cancel your hosting account.



Please let us know if we can help in any other way.

Sincerely,

Adam P.
Online Support Team
Customer Inquiry
Name : feng hao
Phone : 18627743629
Domain Name :
ShopperID : 44742946
Shopper Validated : Yes
Browser : Safari Version : 5.0
Issue : Hello,
I would like to purchase a new hosting which is located in the US, and, cancel my old one which is in AP datacenter after migration.
However, I want to enquire you that can I apply to move the old one's credits to my new hosting? It'll be overdue in September.
Best Regards


If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 12624916].

Please let us know how we are doing by completing the survey located here.


To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

[ 本帖最后由 f359350181 于 2011-8-22 06:57 PM 编辑 ]

f359350181

我实在是看不懂这三封Email ，希望大侠们帮帮忙，谢谢了！！！

kingto

第一封是让您耐心等候他们回信
第二封是重点

It appears that you would like to move to the US server. If you decide to move to the US server, we can move time remaining from the hosting that you cancel to the new hosting account. Below is the link to US hosting and how to cancel the current hosting.
您的信件表明您想要转移主机到美国机房，如果您决定的话，我们可以转移剩余时间到新主机上。点击下面的链接即可进入美国主机。再往下是如何取消您目前主机的方法。

To Cancel Your Hosting Account:
取消您的主机的具体步骤

Log in to your Account Manager.
登录到帐户

From the My Products section, click Web Hosting.
在My Products部分，点击Web Hosting

Click on the name of the account you want to cancel.
在您想要取消的账户上点击他的名字

Go to the Edit Account Details tab, and then click Cancel this account.
到Edit Account Details项目，点击Cancel this account

Click Cancel Account.
点击Cancel Account


NOTE: It can take up to 24 hours for the domain name to be available for use again after you cancel your hosting account.
注意：主机帐户取消后，将花费至多24小时域名才能被重新使用。