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国外虚拟主机 国外虚拟主机 4251 人阅读 | 1 人回复

发表于 2011-8-14 13:38:04 | 显示全部楼层 |阅读模式

俗话说的好!做啥事都要有效率!直接和客户联系退款!速度就是快

Alexey Ryzhkov: Hello, my name is Alexey, please let me know how can I help you today?
you: What in? I ask how to handle it?
Alexey Ryzhkov: Could you please clarify your request?
you: Refund! Because the access speed is not ideal!
Alexey Ryzhkov: Could you please provide me with any domain name under your account?
you: www.lc306.com Why does the speed of the user http://www.cityhg.com/ this space completely than I do?
Alexey Ryzhkov: I've already placed a ticket regarding your request. Please log in your manage.ixwebhosting.com account and click "24/7 Help Center" . There you will find your ticket. Please reply on it with your confirmation for account cancellation and we will proceed with it.
you: Hello! Has good
Alexey Ryzhkov: Please wait while I am transferring chat to another operator. He will read our conversation with you rapidly and will be glad to assist you further. Thank you for understanding.
Alexey Ryzhkov: Please wait while I am transferring chat to another operator. He will read our conversation with you rapidly and will be glad to assist you further. Thank you for understanding.
Please wait while I transfer the chat to 'Kirill Kopylov'.

You are now chatting with 'Kirill Kopylov'

Kirill Kopylov: Hi, please give me a minute to look through your previous chat conversation.
you: Good. Thank you
Kirill Kopylov: Sorry for the delay
Kirill Kopylov: Please update your ticket 1556937 , and confirm in it hosting  account cancellation
you: Hello! All right
you: Hello! What is then updated or Email?
you: Hello! I have confirmed
Kirill Kopylov: Let me recheck
Kirill Kopylov: Please log into https://manage.ixwebhosting.com -> 24/7 Help Center -> click on ticket 1556937 and there type in the files "Reply to this Ticket" your confirmation of account cancellation
Kirill Kopylov: sorry , in the field "Reply to this Ticket"
you: Sorry! Please wait the next! Not understand your refund
Kirill Kopylov: Sir , in order to cancel your account , we need your confirmation about this.
Kirill Kopylov: Sir , as I can see you just change mail address in the filed "Reply-To Confirmation" , you need scroll down and there you will see Reply to this Ticket field and button Reply
you: Hello! Will the operation succeed? Cancellation successful?
Kirill Kopylov: As I said , in order to confirm your account we need your confirmation in the ticket, just update the ticket that you confirm to cancel your Expert hosting plan
Kirill Kopylov: As I can see you have just closed ticket  ?
Kirill Kopylov: Should I re-open it ? if ticket is closed we can not cancel your account
you: Sorry! I really do not operating! Please try again
you: Troublesome to say the next step! Right? Thank you, I ask how Replies
Kirill Kopylov: I have just re-opened ticket , please confirm account cancellation on English
you: Hello! I clicked on Cancel then ask how to do it
Kirill Kopylov: Ok , now I can see your answer
Kirill Kopylov: Please wait a reply from our Billing team
you: 好的 谢谢
you: Good! Thank you
Kirill Kopylov: You are welcome
Kirill Kopylov: Thank you for your cooepration
Kirill Kopylov: have a nice day!
Kirill Kopylov: Please feel free to contact us if you need further assistance. We are available 24/7.
you: What! Your team's answer to how long?
Kirill Kopylov: You will get a reply within 1 hour
you: Good! Thank you very much! Very good service. What can give you a suggestion?
Kirill Kopylov: Sorry, please clarify
Kirill Kopylov: Please let me know should you need further assistance
you: I hope you can your server to the mainland, because our continent is the proliferation of commercial space
Kirill Kopylov: Please wait a reply on your ticket , as I can see ticket is picked-up so your will get a reply shortly
you: Good! Thank you! Email has been to a show to 9 days to refund my Alipay account. Thank you!

看看吧!看不懂 直接中文翻译

阿列克谢雷日科夫:您好,我的名字是阿列克谢,请让我知道我怎么帮你?
你:什么?我想请问该如何处理呢?
阿列克谢雷日科夫:可否请你澄清你的要求?
你是否:退款!由于访问速度不理想!
阿列克谢雷日科夫:能否请您提供任何您的帐户下的域名,我呢?
你: www.lc306.com为什么用户http://www.cityhg.com/的速度比我这个空间完全 ?
阿列克谢雷日科夫:我已经放置了一张票,就你的要求。请在您的manage.ixwebhosting.com帐户中登录并点击“24 / 7帮助中心” 。在那里,你会发现你的票。请答复与您确认取消帐户,我们将继续与。
你是否:您好!具有良好的
阿列克谢雷日科夫:请稍等,我把聊天另一家运营商。他将迅速与您阅读我们的谈话,会很乐意进 ​​一步协助您 。谢谢你的理解。
阿列克谢雷日科夫:请稍等,我把聊天另一家运营商。他将迅速与您阅读我们的谈话,会很乐意进 ​​一步协助您 。谢谢你的理解。
请等待,而我聊天转移到“基里尔Kopylov”。

您现在的“基里尔Kopylov”聊天

基里尔Kopylov:您好,请给我一分钟,看你以前的聊天对话。
你:好。谢谢
基里尔Kopylov:对不起延迟
基里尔Kopylov:请更新您的机票1556937,并确认它的托管帐户取消
你是否:您好!好吧
你是否:您好!什么是更新或电子邮件?
你是否:您好!我已确认
基里尔Kopylov:让我重新检查
基里尔Kopylov:请登录 此门票https://manage.ixwebhosting.com - > 24 / 7帮助中心- >点击1556937票,并有文件类型“回复”您的确认取消帐户
基里尔Kopylov:对不起,在该领域的“回覆此门票 “
你:对不起!请等待下一个!不明白您的退款
基里尔Kopylov:主席先生,以取消您的帐户,我们需要您对此确认。
基里尔Kopylov:主席先生,我可以看到,你只需要改变在所提交的“回复确认”的电子邮件地址,你需要向下滚动,在那里你会看到此门票字段和按钮回覆回覆
你是否:您好!操作会成功吗?取消成功?
基里尔Kopylov:正如我所说,以确认您的帐户,我们需要你在确认机票,只需更新的机票,您确认取消您的专家的托管计划
基里尔Kopylov:我可以看到你刚刚闭幕的票吗?
基里尔Kopylov:我应该重新打开它呢 ?如果机票是封闭的,我们不能撤销您的帐户
你:对不起!我真的不!请再试一次
你是否:麻烦说,下一步!对不对?谢谢您,请问如何回复
基里尔Kopylov:我刚才重开机票,请确认帐户取消英语
你是否:您好!我点击了取消,然后问怎么做
基里尔Kopylov:好了,现在我可以看到你的答案
基里尔Kopylov:请等待我们的帐单团队答复
你:好的谢谢
你:好!谢谢
基里尔Kopylov:欢迎您
基里尔Kopylov:感谢您的 cooepration
基里尔Kopylov:有一个很好的一天!
基里尔Kopylov:请随时与我们联系,如果您需要进一步的援助 。我们提供24 / 7。
你是否:什么!你的团队的答案多久?
基里尔Kopylov:您将获得1小时内答复
你:好!非常感谢您!非常良好的服务。有什么可以给你一个建议吗 ?
基里尔Kopylov:对不起,请你澄清
基里尔Kopylov:请让我知道如果你需要进一步的援助
你:我希望你能到大陆您的服务器,因为我们大陆的商业空间的扩散
基里尔Kopylov:在您的机票,请等待答复,我可以看到门票是回升,所以你会在短期内得到答复
你:好!谢谢!电子邮件已到9天的展会,退还我的支付宝账户。谢谢!

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发表于 2011-8-15 09:25:32 | 显示全部楼层

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