空间被封 求帮助 在线等

13mi

有什么其他快捷的方法吗

kingsontsao

没有哦 只有等待了 估计他们是处理在 一般都是24小时给你回复邮件的 再等等看吧

13mi

Dear Sir/Madam,

Thank you for contacting Hosting Support.

In order to properly support this issue we will need to reveal account specific information. Before we can give out any information on the account, we will need to verify the Support PIN on the account. We appreciate your understanding in this matter.

Use the instructions below to locate the 4-digit Support PIN for your account. Please include the PIN in your reply.

You may also modify this setting using these instructions:

• Select 'Account Settings' from the 'My Account' menu
• Click on the 'Account Security Information' link
• Confirm your email address in the 'confirm Email' field
• Enter in your password in the 'Current Password' field
• In the space marked 'Call-in PIN', enter a 4-digit number that you will supply to our Customer Service or Technical Support Representatives in order to verify your identity and customer account
• When you are done, click on the green 'Save Changes' button

NOTE: Modifying your PIN is optional. For verification purposes we will require that you provide the PIN in your reply.

Please contact us if you have any further issues.

Regards,

Matthew K

Hosting Support

给我回复了 我该怎么回邮件呢

yo-yo

1.告诉他们你的PIN码
2.你的主机账户被封，应该是你的主机账户超资源了 造成了服务器的负载，他给你列出了你的cpu、内存的使用情况，还给你列出了你网站上经常被访问的文件。

让他们先把你的主机账户解封，然后你去处理
Please unsuspend my hosting account ,thus I'll delete some files or websites under my hosting account instantly.

kingsontsao

是的 LS正解！

13mi

现在我已经可以连接上空间了 只需要删除 经常访问的那些文件就可以了吗？
删除后我该怎么回复邮件

yo-yo

原帖由 13mi 于 2011-8-14 04:16 PM 发表
现在我已经可以连接上空间了 只需要删除 经常访问的那些文件就可以了吗？
删除后我该怎么回复邮件

通常情况下，cpu、内存超了，优化网站
mysql超了，优化数据库
节点数超了，删除无用的文件，文件夹