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帮忙看看,GD回邮件了(已解決問題)

英文翻译专版 英文翻译专版 2479 人阅读 | 4 人回复

发表于 2011-7-29 16:40:36 | 显示全部楼层 |阅读模式

这回我反着问他们,可不可以将新的加到旧的上面
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Jun,

Thank you for contacting Online Support.

The two hosting accounts are paid for and renew separately. Follow these steps to see everything you pay for in your account and renewal details:

• Select 'Payments and Renewing Items' from the 'My Renewals & Upgrades' menu.

if you need to change a credit card associated with a product:

    * select the box next to the product
    * select "Update Payment Option".
    * follow the prompts to the right

If you need to renew an item

    * select the box next to the products
    * select "Renew Now!"

If I misunderstood what you are requesting, please do not hesitate to reply to this email with clarification of your issue.

Sincerely,

Cullen P.
Online Support Technician

Customer Inquiry
Name : jun ai
Phone : 18210995308
Domain Name :
ShopperID : 37392376
Shopper Validated : Yes
Browser : Firefox Version : 5.0
Issue : Now,I want to know whether the new hosting of the time added to the first hosting.

My first Deluxe-plan hosting (PANSH123.COM Hosting - Web - Deluxe - Linux - 1 year (recurring) 8/11/2011) will expire on August 11. meanwhile, yesterday, I had to buy a new Deluxe-plan hosting (PANSHSOFT.COM Hosting - Web - Deluxe - Linux - 3 years (recurring) 7/28/2014).
thanks a lot !

回答|共 4 个

kingsontsao

发表于 2011-7-29 17:00:40 | 显示全部楼层

邮件上说:  如果你要加到旧的主机上 就要续费旧的主机了!

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参与人数 1金币 +2 收起 理由
kingto + 2 助人为乐

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mzspring

发表于 2011-7-29 18:24:37 | 显示全部楼层

aa

美国人想的和我们就是不一样,续费还写邮件做什么
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kingsontsao

发表于 2011-7-30 09:21:06 | 显示全部楼层

不说清楚你怎么知道啊 这是人家的服务态度
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kingto

发表于 2011-7-30 15:05:21 | 显示全部楼层

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