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我要他们合并时间,他们叫我删除账号,昨天买的一个新空间,想叫GD把旧的空间时间转到新的上面
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Jun,
Thank you for contacting Online Support. It appears you would like to add time from one hosting plan to another. First, you will need to cancel the hosting plan you no longer wish to keep.
Canceling your hosting account removes your website's files from our servers. Be sure that you have copies of any files you want to keep before you cancel your account.
To Cancel Your Hosting Account:
Log in to your Account Manager.
From the My Products section, click Hosting.
Click the on the name of the account you want to cancel.
Go to the Edit Account Details tab, and then click Cancel this account.
Click Cancel Account.
NOTE: It can take up to 24 hours for the domain name to be available for use again after you cancel your hosting account.
Once the hosting plan is canceled, please respond to this email and let us know which hosting plan you would like to add the remaining time to, and we will gladly do so. However, please note that if the hosting has less than a month on it, we cannot move the remaining time to another plan.
Please let us know if we can help you in any other way. |
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