raksmart活动促销

分享

写回答

发帖

有会的帮看一下(已解決問題)

英文翻译专版 英文翻译专版 1910 人阅读 | 2 人回复

发表于 2011-7-29 13:09:16 | 显示全部楼层 |阅读模式

我叫GD把快到期的D空间的时间与现在买的D空间时间合并,因为之前的快到期了,GD叫我删除账号,真是晕
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Jun,

Thank you for contacting online support. In order to host the domain PANSH123.COM as an alias under PANSHSOFT.COM and consolidate them under one hosting plan, you will need to first back up the content from PANSH123.COM and then cancel the plan to free the domain. The content will need to be migrated manually so you will need a copy of it first.  Downtime for this domain will occur.  Instructions to cancel the hosting account for PANSH123.COM are below.


To Cancel Your Hosting Account:




Log in to your Account Manager.

From the My Products section, click Hosting.

Click the on the name of the account you want to cancel.

Go to the Edit Account Details tab, and then click Cancel this account.

Click Cancel Account.



NOTE: It can take up to 24 hours for the domain name to be available for use again after you cancel your hosting account.




After PANSH123.COM becomes available, you can add it as an alias under PANSHSOFT.COM with the instructions below.

To Add Domains




Log in to your Account Manager.

From the Products section, click Web Hosting.

Next to the hosting account you want to use, click Launch.

In the Settings section of the Hosting Control Center, click the Domain Management icon.

Click Add Domain.

Enter the domain name in the Domain field.

For Deluxe and Ultimate plans, enter a new or existing folder in the Folder field. This is where the new domain will point. If you do not enter a folder, your domain will point to the hosting directory root.

Do not enter any spaces in the Folder field.




Click OK.



After the first hosting account has been canceled, respond to this account so the remaining time can be credited to the PANSHSOFT.COM hosting account.  

Please let us know if we can help you in any other way.

Sincerely,

Crystal P.
Online Support Team

回答|共 2 个

kingto

发表于 2011-7-29 13:33:49 | 显示全部楼层

信中先说了请您先备份PANSH123.COM下的文件,然后列出了如何取消一个主机的方法(本站有图文教程可以参考)

主机取消后,域名最迟24小时生效,待其可用后,您就可添加域名作为alias到PANSHSOFT.COM下面

在您最早的主机账号取消后,请回复给我们然后把其剩余可用时间加到PANSHSOFT.COM名下。
回复 支持 反对

使用道具 举报

mzspring

发表于 2011-7-29 13:35:36 | 显示全部楼层

管理员,急,帮忙翻译一下

我要他们合并时间,他们叫我删除账号,昨天买的一个新空间,想叫GD把旧的空间时间转到新的上面
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Jun,

Thank you for contacting Online Support. It appears you would like to add time from one hosting plan to another. First, you will need to cancel the hosting plan you no longer wish to keep.

Canceling your hosting account removes your website's files from our servers. Be sure that you have copies of any files you want to keep before you cancel your account.



To Cancel Your Hosting Account:




Log in to your Account Manager.

From the My Products section, click Hosting.

Click the on the name of the account you want to cancel.

Go to the Edit Account Details tab, and then click Cancel this account.

Click Cancel Account.



NOTE: It can take up to 24 hours for the domain name to be available for use again after you cancel your hosting account.



Once the hosting plan is canceled, please respond to this email and let us know which hosting plan you would like to add the remaining time to, and we will gladly do so. However, please note that if the hosting has less than a month on it, we cannot move the remaining time to another plan.

Please let us know if we can help you in any other way.
回复 支持 反对

使用道具 举报

您需要登录后才可以回帖 登录 | 注册

本版积分规则