为什么HM，不肯重新购买新的IP?

wjwolf

我的空间大概给封IP，和HM联系购买新的IP，竟然不同意，老大还有什么办法啊？
9yaokan: Hello，
I want to order 12 month dedicated IP ,my domain name is 9yaokan.net。Would you please tell me the price and your paypal account?

olii [8:58:56 AM]: You already have a dedicated IP
9yaokan [8:59:56 AM]: China is unable to visit
olii [9:01:54 AM]: Your domain appears to be redirecting
9yaokan [9:02:54 AM]: yes
[9:03:37 AM]: You may visit IP directly
olii [9:04:01 AM]: I can visit your dedicated IP directly
[9:04:01 AM]: 74.220.222.170
9yaokan [9:04:49 AM]: Cannot go in
olii [9:05:53 AM]: It appears that your dedicated IP was banned
9yaokan [9:06:20 AM]: yes
[9:06:40 AM]: I need new IP
olii [9:07:35 AM]: Unfortunately we cannot assign a new dedicated IP
9yaokan [9:09:21 AM]: May other purchase?
olii: I apologize, but I am not certain I understand your question entirely. Can you clarify or re-word?
9yaokan [9:11:56 AM]: Sorry, my English is very bad
[9:13:32 AM]: May to purchase new IP?
olii [9:14:57 AM]: You cannot purchase a new dedicated IP as your dedicated IP appears to have been banned. This means its likely that the chinese government isn't ok with your site. Purchasing a new dedicated IP will likely result in another ban
9yaokan [9:17:41 AM]: If cannot give me new IP, my space wasted!
olii [9:17:59 AM]: I apologize but unfortunately we cant do this
9yaokan [9:20:06 AM]: I may return goods
olii: I apologize, but I am not certain I understand your question entirely. Can you clarify or re-word?
9yaokan [9:22:42 AM]: I may refund money
olii [9:22:51 AM]: Yes
9yaokan [9:25:27 AM]: How do I need to handle
olii [9:27:23 AM]: You can create a ticket at http://helpdesk.hostmonster.com to request a cancellation and refun
[9:32:11 AM]: Is there anything else I can do for you ?
olii: I apologize, but it seems you've stepped away. If you have additional questions, we are here for you at all t

[ 本帖最后由 wjwolf 于 2008-11-8 12:01 AM 编辑 ]

一路同行

是的，如果独立IP都被封的话说明你网站有问题，如果再给你独立IP还是会被封的，所以他们不会卖给你
你可以申请退款

ffnn

楼主的啥子网站啊。

wjwolf

小说网站

wjwolf

我的是小说站

原帖由 一路同行 于 2008-11-8 09:36 AM 发表
是的，如果独立IP都被封的话说明你网站有问题，如果再给你独立IP还是会被封的，所以他们不会卖给你
你可以申请退款

老大退款怎么退？有没有教程啊？

一路同行

退款直接live chat联系HM客服就行了

wjwolf

原帖由 一路同行 于 2008-11-8 02:12 PM 发表
退款直接live chat联系HM客服就行了

谢谢！数据可以要回来吗？20G的东西呢？

一路同行

他会给你10天左右的时间让你下载数据的