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[提问] 小弟退款邮件问题

国外虚拟主机 国外虚拟主机 1981 人阅读 | 4 人回复

发表于 2011-7-21 20:04:24 | 显示全部楼层 |阅读模式

aarizs chris, Wed Jul 20 08:50:01 2011
This is an entry CREATED BY OUR SYSTEM. It includes all the information given while creating this ticket.

Issue properties:
Issue Type: Billing
Affected Product: Hosting ID #751136: Expert Plan
Issue Category: Product or Plan Requests
Problem Code: Ending Service

Details given:
I'm sorry but I have to request a refund of the canceled products . Thanks



这个是我发的

回答|共 4 个

aarizs

发表于 2011-7-21 20:04:40 | 显示全部楼层

Alina K., Wed Jul 20 11:28:23 2011
Ticket Status was changed from New to Answered
Ticket Subject was changed from I'm sorry to I'm sorry

Dear Aarizs,

To prevent confusion and longer response times, please close this ticket and refer to ticket #1542356. We are already working on your request. Thank you.
Should you have any further questions, please feel free to contact us at anytime, we are available 24/7.

Best regards,
Alina Korenevskaya
Customer Relations Dpt.

Please review the answer to this ticket. If your questions still remain unanswered, please update the ticket with further information so that we may continue working on it. If this ticket is not updated, it will close itself in 72 hours with no further notification.  

这个是他们回复我的
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aarizs

发表于 2011-7-21 20:05:27 | 显示全部楼层

英文不好,不知道什么意思啊 求解退款成功了没
RAKSmart
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blc1001

发表于 2011-7-21 20:56:02 | 显示全部楼层

他说你提交了多次TICKET, 请你只跟进ticket 1542356, 他们已经在为您处理退款事宜,请您稍等。
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对了,你为啥退款?速度不可以吗?
我用GD的,被抽风烦死了。哎
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微微百科

发表于 2011-7-22 08:57:10 | 显示全部楼层

是的,他们已经在处理你的请求了。
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