请问这样表示退款成功了吗？

cdyzq · 发表于 2008-10-31 14:33:12

Hello,

Sorry for the delay. We are sorry to hear that you would like to cancel. If you faced any problems with the hosting, please let us know. We can offer to move you to a much better server (normally reserved for Platinum packages) if there was a problem with the hosting. We will place this account for cancellation and will be done in the next 2-4 business days. Thank you.

247-Host Billing Team
247-Host Billing Team

Ticket Details
===================
Ticket ID: WOV-626720
Department: Billing Department
Priority: High
Status: Open

我是不会换服务器的，我该怎么回答？

add.c · 发表于 2008-10-31 14:39:52

没有成功。
告诉他你不会用就是想退款

ffnn · 发表于 2008-10-31 14:53:52

为什么要退款啊？
他们也是问你为什么要退款.。

一路同行 · 发表于 2008-10-31 15:03:14

他想挽留你，他说可以给你更换更好的服务器

如果你还坚持退款，再发邮件过去吧，语气要肯定一点

cdyzq · 发表于 2008-10-31 16:14:09

那就请英文高手帮我写一个肯定的英文答复吧。谢谢

一路同行 · 发表于 2008-10-31 16:23:34

把中文意思组织一下去翻译版块

ffnn · 发表于 2008-11-3 14:53:43

看来有的主机商希望先了解你为什么要退款，然后挽留你，最后才决定退款啊。

racle · 发表于 2008-11-3 19:43:23

Hello,

Sorry for the delay. We are sorry to hear that you would like to cancel. If you faced any problems with the hosting, please let us know. We can offer to move you to a much better server (normally reserved for Platinum packages) if there was a problem with the hosting. We will place this account for cancellation and will be done in the next 2-4 business days. Thank you.

247-Host Billing Team
247-Host Billing Team

Ticket Details
===================
Ticket ID: WOV-626720
Department: Billing Department
Priority: High
Status: Open

你好
不好意思,回的晚了点.我们很抱歉知道你要取消主机并且退款.如果你在使用主机的过程中,遇到了任何问题,请让我们知道.如果你原来的服务器真的有问题,我们可以把你的主机转移到更好的服务器上面去.一般来说,这些更好的主机都是给白金用户用的呢.我们会把你的帐号转交到取消部门那里去,大概2-4个工作日就能搞定.谢谢.