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想发一个关于申请退款的邮件,帮忙翻译下。

英文翻译专版 英文翻译专版 2123 人阅读 | 3 人回复

发表于 2008-10-30 11:52:19 | 显示全部楼层 |阅读模式

大致内容:

你好,我发现我去年在你们那里购买的产品自动续费了,这不是我自愿的,所以我恳请取消这次交易,把钱退回原来的支付账户。
以下是相关信息:我购买的产品是(Deluxe Hosting - Linux - 1 year),我的管理账号是888888,我支付的方式是信用卡,信用卡尾号是8888。



请帮我翻译一下,谢谢了。另外还需要注意什么吗?

回答|共 3 个

WANGLI

发表于 2008-10-30 13:26:05 | 显示全部楼层

the pIan i bought last year had been renewed without notifying, but I don't need it any longer. Can you cancel it and refund to my account that you charged to.

the product is

my account

credit card

and the last 4 digits

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bf500233

发表于 2008-10-30 21:38:01 | 显示全部楼层

Thank you for taking time to contact Online Support. I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department.  Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted.  Thank you for your patience and understanding in this matter.

Please let us know if we can assist you in any other way.

Sincerely,

Alex P.
Online Support

bf500233

发表于 2008-10-30 21:38:41 | 显示全部楼层

回复了,这是什么意思?我想是申请通过了,但是有什么需要注意的吗?
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