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[提问] 为什么我的空间的文件都没有了?

HostMonster HostMonster 2269 人阅读 | 6 人回复

发表于 2008-10-29 21:08:24 | 显示全部楼层 |阅读模式

我接到这样的一个邮件,4天不能访问了,而且空间里的文件全没有,怎么会这样呢?我的邮件是这样的:
Dear Hostmonster Customer,

Hostmonster has started migrating your account (aweigorg).
Below you will find important migration details.  Please refer to your ticket
number 666 for any specific details.


Although Hostmonster will do everything possible to ensure that your
migration goes quickly and smoothly; it is important to understand that
your account will be moving from one physical server location to another.
This will cause a temporary interruption in email, ftp, and the visibility
of your website.


This window of interruption occurs because most Internet Service Providers
(ISP's) take 24-72 hours to clear their Cache.


Although this window could last approximately 24-72 hours it typically
only lasts 48 hours before your site becomes fully functional again. Your
web browser (IE, Firefox, Netscape) has a Cached version of your site
stored on your local system. In some cases it will help if you clear your
browser cache. For more Information about Cache and clearing your browser
Cache please review our article on:

http://helpdesk.hostmonster.com/kb/index.php?x=&mod_id=2&id=352


If after waiting 48 hours and clearing your browsers Cache, your
website has not begun functioning normally please contact our World
Class U.S. based Support Team by phone:

    Hostmonster Support:

        * Main Line: (866) 573-4678

        * Outside U.S: (801) 494-8462

        Support Questions: Press 2


Important Migration Details:

Your username and cPanel password will remain the same.

    * Migration Date: October 26, 2008

    * Migration Start Time: 12:00 AM MST

    * Migration End Time: (estimate) 10:00 AM MST


Check out the CEO's Blog!

Come see the latest news, information, and updates on Hostmonster. While
you're there tell me how you think our company is doing!

Thank you again for choosing HostMonster.Com!

Matt Heaton (CEO)

http://www.mattheaton.com/

回答|共 6 个

ammaya

发表于 2008-10-29 21:10:29 | 显示全部楼层

这样真的很烦啊,刚把数据传上运行了一个月,又这样。那位能告诉我是怎么回事吗?

boro

发表于 2008-10-29 21:20:38 | 显示全部楼层

帮你换服务器了,如果域名是做A记录的就需要修改,如果是dns的就不用修改

swigger

发表于 2008-10-29 21:32:52 | 显示全部楼层

楼主,问个问题,你是使了什么招式,使得hm帮你迁移帐号啊。
我让他们迁他们说不可以迁啊。

ammaya

发表于 2008-10-29 22:22:45 | 显示全部楼层

我原来用aw8.org注册的,后来要了他们免费送的artcn.us,现在搞的我想跳楼!

ammaya

发表于 2008-10-29 22:24:51 | 显示全部楼层

那为什么文件都没有了?
RAKSmart

一路同行

发表于 2008-10-30 09:06:45 | 显示全部楼层

估计数据还在转移当中,在等等看,如果还是没有联系他们客服问问
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