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Hello,
We will need the following information to proceed:
A tracert to tristan.lunarbreeze.com to be sure you can reach the new server.
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.
Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.
To copy the traceroute or any data from command prompt:
Right click the blue area of the command prompt window> move cursor to edit>
left click mark> hold shift key and then hold left mouse button and drag
cursor over all of the text in the window until all is highlighted in white.
Right click blue area of the command prompt window > move cursor to edit>
left click copy.
Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter
Please let us know if you require any of the following:
ASP - Active Server Pages Support ($1.00/month per domain or subdomain)
JSP - Java Server Pages Support ($2.00/month per domain or subdomain)
mySQL 4.0 or 4.1 or 5.x (Please confirm which you require, new servers are 5.x and all servers are being upgraded to 5.x eventually)
PHP 4 or 5
PHP exec(), system(), or dl() functions
Please let us know if you have any of the following currently:
ASP - (Provide domain(s) and/or subdomain(s) it is enabled on)
JSP - (Provide domain(s) and/or subdomain(s) it is enabled on)
Ruby on Rails - (Provide Application Name and Path; Is it fastcgi, or mod_ruby?)
Add-on domain(s) - (Provide name(s) and corresponding folder(s))
Dedicated IP - (Provide IP digits)
Mailman Mailing List(s) - (Provide name(s))
MySQL databases? - if you have these, please back up the SQL databases using the 'backup' option via cPanel. You have the option here as well to backup the full account, home directory, email aliases and filters as well. These are recommended when considering a move of the account.
Parked domain(s) - (Provide name(s))
SSL Certificate - (Provide Domain it is enabled for)
Email Defense: - (Provide domain(s) it is enabled for)
Custom Mail/MX records: (Provide them here)
Custom DNS Records: (Provide them here)
If you wish to proceed, for security purposes to confirm you are the account holder, please provide your Lunarpages account username and the last 4 digits of your credit card on record.
Please feel free to contact us if you need further assistance.
Best Regards,
Johnny Staggs
support@lunarpages.com
Membership Forum - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials
CPanel Manual - http://www.lunarpages.com/new_manual
Telephone: 1-714-521-8150
1-714-521-8150 (International)
Fax: 1-714-521-8195 |
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