请大家帮我分析一下要不要续费DH？（附监测结果）

etduck · 发表于 2008-10-8 11:59:32

我用Dreamhost将近一年，现在还有一个月就到期。正考虑要不要续费。请大家帮我分析一下。

其实我除了稳定性之外，对dreamhost的其它方面都很满意（基本能打90分以上）。但最近发现当机越来越频繁了，平均每天都有接近半小时到一小时的downtime（通过很多个测试点测试），实在是无法忍受。

不知道你们是什么体会？

==========  downtime一周检测结果 ==================

Downtime  Duration

2008-10-8 0:24:30  32 Mins 5 Secs
2008-10-7 0:20:36  31 Mins 31 Secs
2008-10-5 20:42:46  2 Hrs 2 Mins
2008-10-5 19:10:40  32 Mins 1 Secs
2008-10-5 0:30:10  3 Hrs 2 Mins
2008-10-4 0:24:16  30 Mins 2 Secs
2008-10-3 9:21:56  1 Hrs 9 Mins
2008-10-3 2:14:16  31 Mins 49 Secs

============= 向客服反馈问题 ====================

我写给客服的：

On Tue, 23 Sep 2008, you wrote:

> i'm actually very satisfied with dreamhost in many ways. that's why i give DH
> 5 stars in some 3rd party serveys. but one thing i can't bear any more is
> that--the server is really unstable. my sites recently often get
> down!!!(can't login with FTP/SSH, can't open the webpages) i even start to
> consider should i rebill DH in next year.
>
> can you please give me an explaination?

客服的回复：

   I'm sorry for the problems you've been having with your services. We
were experiencing some overall network issues around the time you wrote
in, but it was resolved shortly afterwards. Problems again popped up
today though. There have been some networking issues with one of the file
servers for your cluster (janky), and this has been causing downtime on
several of the servers that mount it. You can keep updated of this
situation on our status page:

http://www.dreamhoststatus.com/2008/09/23/more-filer-problems-on-the-fris
ky-cluster/

I apologize for any inconvenience this has caused you. I did check on
your sites now though and they are resolving fine. Our admin team is
aware of this issue and are doing all that we can to resolve these issues
permanently. If you need anything else, please let us know.

Thanks!
Dan W

bingu · 发表于 2008-10-8 12:11:45

一天一当，这样也叫好？而且续费太贵

etduck · 发表于 2008-10-8 12:23:47

我发现IDCspy里有很多人是说dreamhost不错的，想听听你们的意见

inori · 发表于 2008-10-8 14:06:08

一天一当？？？
我检测下我的DH看看……
一直没注意过。用的时候也没感觉到当。。

boro · 发表于 2008-10-8 15:41:42

DH我以前也用过，没觉得down机有那么严重啊

boro · 发表于 2008-10-8 15:43:29

推荐给你一个网站host-tracker.com，可以免费用1个月，我看到国外不少网站都用的是它家的

lilucool · 发表于 2008-10-8 17:50:00

我用得挺好的，没有那么严重吧。我这里看状态基本上运行一次就稳定在一个星期左右。

inori · 发表于 2008-10-10 12:31:16

我DH测试下来这样
（虽然只有2天）

http://www.xxxxxx.org
Hide details Switch to Month, Quarter, Year
Total Week Day

100.00%

2008-10-06
100.00%

2008-10-09
100.00%
2008-10-08
100.00%

继续跟进

etduck · 发表于 2008-10-10 14:38:10

inori,你的http://www.xxxxxx.org/现在就打不开啊

一路同行 · 发表于 2008-10-10 15:17:31