用支付宝购买godaddy域名,钱扣了,域名却没有交易成功!
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发了几次邮件给GD客服,给我的回复是:
Dear Sir or Madam,
Thank you for contacting online support. When using Alipay it can take up to 13 hours for the funds to be verified. During this time frame the item(s) will remain in your shopping cart, do not modify your shopping cart during this time frame as this may result in the order being rejected.
To clarify, when you initially make your payment Alipay:
1. Collects the funds from you.
2. Verifies these funds.
3. Then submits them to us.
If the amounts fail to match or the contents of the cart have been modified, the order will be denied.
At this point in time Alipay has in fact collected the funds and will show that we have been paid, however we may have denied the order. If so, Alipay will then credit the funds back to you. This could appear as though we were paid when we have actually denied the transaction and did not collect the funds.
Since the purchase occurred more than 13 hours ago, you should contact Alipay to see if they have denied this transaction and if so they will be processing a refund.
Please let us know if we can help you in any other way.
Regards,
Lori P
Online Support Team
我之前也联系过支付宝客服,但支付宝客服叫我联系商家,我怎么该联系谁??
支付宝的钱没退给我,但域名也没有注册到。。。 |
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dodi
发表于 2011-7-7 19:46:31
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你等多久了?
我沒用過支付寶,不曉得流程,只能靠回復來理解
大意是他們需要13小時來驗證取得資金。你不要修改購物車內容。
至於驗證什麼應該是資金是否合法,gd可拒絕訂單,可能支付寶作業需要較長時間資金才會轉給gd吧!他們確定收到就會開通。 |
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许天隆
发表于 2011-7-7 20:02:03
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