在godaddy上注册了一个域名,钱扣了,域名却没注册到
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free168
发表于 2011-7-7 00:00:41
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jinshow
发表于 2011-7-7 19:24:04
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都2天了,给我的回复
Dear Sir or Madam,
Thank you for contacting online support. When using Alipay it can take up to 13 hours for the funds to be verified. During this time frame the item(s) will remain in your shopping cart, do not modify your shopping cart during this time frame as this may result in the order being rejected.
To clarify, when you initially make your payment Alipay:
1. Collects the funds from you.
2. Verifies these funds.
3. Then submits them to us.
If the amounts fail to match or the contents of the cart have been modified, the order will be denied.
At this point in time Alipay has in fact collected the funds and will show that we have been paid, however we may have denied the order. If so, Alipay will then credit the funds back to you. This could appear as though we were paid when we have actually denied the transaction and did not collect the funds.
Since the purchase occurred more than 13 hours ago, you should contact Alipay to see if they have denied this transaction and if so they will be processing a refund.
Please let us know if we can help you in any other way.
Regards,
Lori P
Online Support Team |
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