godaddy 这个说法合理吗（已解決問題）

mark_twain

Thank you for contacting Online Support. I am showing that one refund was declined as it was requested twice. The reason we only refunded you 2 months is because you bought it with a domain name which gave you a discount of $10.00 but is only acceptable if you keep the hosting. We issued a refund for 2 months instead of not giving you a refund at all.  Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can assist you in any other way.

mark_twain

服务态度不算好，我不给他们回复他们也不说啥原因不退款

peterkeen

合不合理，要看你当时购买花了多少钱买多长时间的服务，还有那项服务已经使用了多长时间。

如果你买了12个月的服务，享用了服务6个月，这样客服退6个月或者5个月的费用是合理的。

如果你购买服务时候使用了折扣优惠，那么退款一般不会退足全额。