出了点问题，请问要和客服怎么说（已解決問題）

winintony

我原来的wordpress主机快到期了（绑定域名的），也有SSL，然后我把这个主机账户直接删掉了，换成了Economy计划（AP机房的），结果绑定了域名之后发现无法访问（Sorry！This site is not currently available.)  用FileZilla解析crtuis.me居然和直接用godaddy账户上的IＰ完全不同，一个是118.139.186.1，一个是182.50.147.1，访问的内容也完全不同，请问有哪位高手帮忙翻译一下，如果明白的话还请指导解决一下，谢谢！

kingsontsao

Hello! My original wordpress hosting with binding of domain name will soon expire , also had SSL certificate, But, then I deleted the hosting account directly , changed Economy plan (AP), The result  found that binding the domain name couldn't visit after   ( it  also shows '' Sorry！This site is not currently available'' ) .  So , I used the FileZilla software to analytic crtuis. me  incredibly ,  found that it was completely different  with godaddy accounts of the IP directly, one was 118.139.186.1, another was 182.50.147.1 , the content of the visit was also completely different. what's the problem on earth ?  thank you !

kingsontsao

你删除主机 域名没有解除绑定 肯定是不行的 联系客服先解除绑定才行

winintony

晕，我以为删除了就自动解绑了呢，谢啦

winintony

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Tony,

Thank you for contacting Online Support.

In reviewing your account it appears that crtuis.me is not pointing to the correct IP Address of your hosting plan. Please follow these steps to locate your hosting IP Address and update the A Record of your domain name:

First, log in to your Account Manager. Once logged in, follow these steps.
To Locate Your Hosting IP Address



From the Products section, click Web Hosting.

Next to the hosting account you want to use, click the Launch button.


Your IP address displays in the IP Address field in the Server column.





To Access the Zone File Editor



In the My Products section, click Domain Manager. The Domains page displays.

Do one of the following:

From the Tools menu, select DNS Managr, and then click Edit Zone for the domain name you want to update.e

Click the domain name you want to update and, in the DNS Manager section, click Launch.





To Edit an A Record


Go to the Zone File Editor for the domain name you want to update.

In the A (Host) section, click the A record you want to edit.

Edit any of the following fields:


Host — Enter the host name the A record links to. Type @ to map the record directly to your domain name, including the www.


Points to — Enter the IP address your domain name uses for this host record.


TTL — Select how long the server should cache the information.



Click Save Zone File, and then click OK.




Any DNS changes you make can take up to 48 hours to reflect on the Internet.

按照他说的做了，也不知道要等多久


Please let us know if we can help you in any other way.

Sincerely,
Ryan P.
Online Support Representative