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前天突然发现ix的服务器无法访问,并且收到了这样一封邮件,请问发生了什么问题?
Hello,
Thank you for contacting our technical support team. You account has been disabled per ToS Violation ticket #1491373. Kindly please abstain from placing multiple tickets regarding this problem and refer to the ticket #1491373 regarding this issue. You should update your ToS ticket with the exact steps which you will perform for decreasing load on our web server which your account causes. We will re-open FTP access to your account as soon as you update your ToS violation ticket with requested information and you will be able to implement all necessary changes. Should you have further questions please feel free to contact us at anytime. We are available 24/7.
Respectfully,
Alexey Ryzhkov
Technical Department
Please review the answer to this ticket. If your questions still remain unanswered, please update the ticket with further information so that we may continue working on it. If this ticket is not updated, it will close itself in 72 hours with no further notification. |
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