raksmart活动促销

分享

写回答

发帖

大家帮忙看下是什么意思,谢谢(已解決問題)

英文翻译专版 英文翻译专版 2284 人阅读 | 2 人回复

发表于 2011-6-1 09:36:43 | 显示全部楼层 |阅读模式

Dear Valued BurstNET Customer,

Please ignore the previous e-mail with this subject title.  You are receiving this e-mail because a VPS service you have with us has undergone unscheduled maintenance.  We do not currently have an ETA for when your server will be back online.

You do not need to open a ticket with us at this time, as we are aware of the issue and are working to resolve it.  If you do have a ticket with us we will respond and ask that you do NOT open multiple tickets.

We will update you as soon as we are able, but ask that you do try to contact your server every half hour.  When you do regain connectivity, we ask that you close any open ticket to help us resolve all issues as quickly as possible.

Thank you,

BurstNET Customer Service
----------------------------------------
Dear Valued BurstNET Customer,

You are receiving this e-mail because a VPS service you have with us has undergone unscheduled maintenance.  We expect to have service back online within the next hour (by 4:30PM Eastern Daylight Time).

If after an hour you do not have the service back online, please open a ticket with our support department.  Please do not open multiple tickets as this will delay us servicing you and our other clients.

Thank you,

BurstNET Customer Service

回答|共 2 个

nisheng

发表于 2011-6-1 09:50:28 | 显示全部楼层

你服务器没有恢复联机因为你的vps服务器正在维护中,他们知道出现的问题并且试图解决,要求你不要重复发送ticket,这样会耽误他们的工作和对其它客户的服务!
回复 支持 反对

使用道具 举报

堕落kiss

发表于 2011-6-1 19:11:38 | 显示全部楼层

我没发过呀......
回复 支持 反对

使用道具 举报

您需要登录后才可以回帖 登录 | 注册

本版积分规则