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退款问题

国外虚拟主机 国外虚拟主机 822 人阅读 | 3 人回复

发表于 2008-9-16 10:41:16 | 显示全部楼层 |阅读模式

这是什么意思?我不能通款了吗?不是说任何时候都可以退款的吗?

Hello,

Thank you for contacting us back.

It appears the account is currently beyond the 30 day period to be eligible for refunds. The billing period for the account currently shows as 2008-07-27 to 2010-07-27.

The 50% off your renewal that was offered previously is for the renewal of your hosting account, should you decide to stay with Lunarpages. Alternatively, I would like to offer an additional 6 months of hosting to be added to your account, if you would prefer that instead.

If you would like, we can simply set your account to expire when it's up for renewal on 2010-07-27, but as previously mentioned, you would not be eligible for a refund on hosting services, as the account is beyond the 30 day period for refund eligibility.

Please advise how you would like to continue. Thank you for your time.
--
Best Regards,

Richard Ray support@lunarpages.com

Lunarpages Office Hours
Monday-Friday 6:00am-8:00pm PST

Lunarpages Forums - http://www.lunarforums.com Lunarpages Tutorials - http://www.lunarpages.com/tutorials Lunarpages FAQs - https://support.lunarpages.com/knowledge_bases/ CPanel Manual - http://www.lunarpages.com/new_manual

Telephone: 1-714-521-8150
24 Hour Network Status Line: 562-697-8106
Fax: 1-714-521-8195

回答|共 3 个

大漠孤狼

发表于 2008-9-16 10:52:16 | 显示全部楼层

lunarpages是一个月内才可以退款,你的期限超了

dm168

发表于 2008-9-16 11:47:21 | 显示全部楼层

这信的意思是说我不能退款也得不到优惠是吗?

一路同行

发表于 2008-9-17 09:19:00 | 显示全部楼层

你已经超过一个月了,一般是不给退款的,LP规定一个月内是可以全额退款的
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