用户资料丢了怎么办

dm168

我想申请lp退款，但我注册时的用户邮件不小删掉了，怎么办啊！！
其实我已比发了退款信了但两天了还没有任何回复！！！！！！！！

大象无形

你是说你登录不进LP了？
可以发信要求他们给你重发一次用户名密码。登录进去就可以看到自己注册时候填写的资料了。


如果已经申请退款，他们一般会先要你回复下你的注册资料以便确认是你本人在申请退款

dm168

他们回复了这是原文
Hello,

Thank you for contacting Lunarpages.

Because we value your business, I would like to offer 50% off your renewal should you decide to stay with Lunarpages as your host. If you are experiencing issues with your service, we would be more than happy to further assist you with the cause of the issue. If you would like to take advantage of this offer, please reply to this email stating you would like to use the 50% off renewal offer.

Alternatively, if you would like to simply proceed with the cancellation of your account, please reply to this email stating that you only wish to cancel your hosting account at this time. We can then proceed, as requested.

If you require a phone call to arrange this, please provide your contact number and a time we can call you.

Please advise. Thank you for your time.
--
Best Regards,

Richard Ray support@lunarpages.com

Lunarpages Office Hours
Monday-Friday 6:00am-8:00pm PST

Lunarpages Forums - http://www.lunarforums.com Lunarpages Tutorials - http://www.lunarpages.com/tutorials Lunarpages FAQs - https://support.lunarpages.com/knowledge_bases/ CPanel Manual - http://www.lunarpages.com/new_manual

Telephone: 1-714-521-8150
24 Hour Network Status Line: 562-697-8106
Fax: 1-714-521-8195
意思是不是想给我5折的优侍把我留下啊？这样的话是不是说他们会退%50给我还让我续继用他们的空间呢？

大象无形

你的理解是正确的

dm168

谢谢！！！！！！

dm168

Hello,

Thank you for contacting us back.

It appears the account is currently beyond the 30 day period to be eligible for refunds. The billing period for the account currently shows as 2008-07-27 to 2010-07-27.

The 50% off your renewal that was offered previously is for the renewal of your hosting account, should you decide to stay with Lunarpages. Alternatively, I would like to offer an additional 6 months of hosting to be added to your account, if you would prefer that instead.

If you would like, we can simply set your account to expire when it's up for renewal on 2010-07-27, but as previously mentioned, you would not be eligible for a refund on hosting services, as the account is beyond the 30 day period for refund eligibility.

Please advise how you would like to continue. Thank you for your time.
--
Best Regards,

Richard Ray support@lunarpages.com

Lunarpages Office Hours
Monday-Friday 6:00am-8:00pm PST

Lunarpages Forums - http://www.lunarforums.com Lunarpages Tutorials - http://www.lunarpages.com/tutorials Lunarpages FAQs - https://support.lunarpages.com/knowledge_bases/ CPanel Manual - http://www.lunarpages.com/new_manual

Telephone: 1-714-521-8150
24 Hour Network Status Line: 562-697-8106
Fax: 1-714-521-8195
这是什么意思！！我不能退款了吗？不是说任何时候都可以退款的吗？

大漠孤狼

原帖由 dm168 于 2008-9-15 10:22 PM 发表
Hello,

Thank you for contacting us back.

It appears the account is currently beyond the 30 day period to be eligible for refunds. The billing period for the account currently shows as 2008-07-27 to  ...

超过一个月了