LP的客服是不是有点慢啊？？

tenka · 发表于 2008-8-28 15:38:27

昨天提交了ticket要求买独立ip，告诉了他们一些信息，然后留下了这么一段话：

Hello,

It looks like you are on a basic hosting plan. You have contacted Dedicated/VPS support. I will forward this request to our basic hosting customer support. Please make any future messages for support@lunarpages.com.

Thank You

Lester Sagastume
JSA I - Dedicated Support Team
Lunarpages Dedicated Support
Telephone Support: 1(714)521-8150 http://www.lunarforums.com

意思是不是叫我等啊？或者还是要写email？？

lightpi · 发表于 2008-8-28 16:21:17

意思是说你买的是basic hosting 但联系的是Dedicated/VPS的客服

他会把要求转到负责basic的那边
要提交请求请联系support@lunarpages.com.