要求退款，收到两封这样的信，我该怎么做？

qiuqiu

[#AIW-742648]: >>>>>>>>> CANCELLATION <<<<<<<< 回复转发
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.

        Ticket ID: AIW-742648
        Subject: >>>>>>>>> CANCELLATION <<<<<<<<
        Department: Sales
        Status: Open

You can check the status or reply to this ticket online at: http://support.hostgator.com/index.php?_m=tickets&_a=viewticket&ticketid=1108710
1. NEW Reboot Triage!
http://support.hostgator.com/index.php?_m=news&_a=viewnews&newsid=1&group=default


Please do let us know if we can assist you any further,

HostGator


[#AIW-742648]: >>>>>>>>> CANCELLATION <<<<<<<< 回复转发

For security purposes, could you please provide the last four digits of the credit card on file or your last PayPal transaction ID?

**IMPORTANT:  Your account will not be cancelled, until we receive your confirmation/verification to this email.

If there is anything else we can assist you with please let us know.

Thank You,

Carl
Hostgator.com

Ticket Details
===================
Ticket ID: AIW-742648
Department: Sales
Status: On Hold

witbb

要求你发给他你的信用卡最后4位号码,以便确认是你本人真的要取消这个服务

大象无形

原帖由 qiuqiu 于 2006-12-19 21:58 发表
: >>>>>>>>> CANCELLATION <<<<<<<< 回复转发
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed belo ...

回复第二封信：把信用卡最后4位号码发过去。

I wanna refund my money, this is the last four digits of my credit card :1234


或者如果你是paypal购买的，把pp购买时的transaction ID发给他
I wanna refund my money, this is the PayPal transaction ID ：*********