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這是我申請退款後的來信,請幫忙翻譯

英文翻译专版 英文翻译专版 3024 人阅读 | 5 人回复

发表于 2008-8-3 20:31:20 | 显示全部楼层 |阅读模式

如下:谢谢。。。

Thank you for contacting Online Support.

I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can help in any other way.

If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 4404954].

回答|共 5 个

add.c

发表于 2008-8-3 20:53:40 | 显示全部楼层

告诉你有些服务是不退的,你的退款申请要提交到订单部门。48小时后会有结果

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参与人数 1威望 +2 收起 理由
Derek_Chan + 2 助人为乐

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ffnn

发表于 2008-8-3 20:54:32 | 显示全部楼层

他们收到你要求退款的请求。由于某些服务不能退款,所以他们要人工审核一下,billing部门需要48小时去处理这个问题,如果批准了,这个钱会出现在你帐号里。
一旦出现在你帐号,钱会通过你的支付方式退给你,需要5-7个工作日。
如果退款中有什么问题,我们会邮件联系你的。

一步一步来。

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参与人数 1威望 +5 收起 理由
Derek_Chan + 5 更為詳細

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asdcc

发表于 2008-8-3 21:02:48 | 显示全部楼层

恩,
謝謝樓上和樓上的樓上兩位大大了....

ffnn

发表于 2008-8-3 21:07:21 | 显示全部楼层

kingto

发表于 2008-8-4 11:10:53 | 显示全部楼层

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