|
|
LP给我来信,信的内容如下,请问我应该怎么办。现在原来的网站能打开,只是控制面板进不去。不知道以后会不会给我停用我的空间。
Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the Atlantis server. A detail of the problem is shown below:
guoxu0 guoxue5000.com 3.03 7.34 0.1
Top Process %CPU 75.0 /usr/local/php5/bin/php-cgi /home/guoxu0/public_html/sanguoyanyi/dede/makehtml_archives_action.php
Top Process %CPU 23.0 [php-cgi]
Top Process %CPU 22.0 [php-cgi]
Average %CPU usage - 3.03
Average %Memory usage - 7.34
Average %MySQL usage - 0.1
We moved you first to solve the issue of the degraded service on your production server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment.
Atlantis is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed within the next 2 weeks. After that time, we will contact you to see if you have made any changes or ask you make alternative arrangements.
You may log into this new server using https://atlantis.lunarmania.com:2083/ or via CAP (https://account.lunarpages.com).
You have the following options:
1. You may upgrade your package to the VPS Plan. The VPS Plan is a larger package designed for current customers who have outgrown our shared hosting packages. For more information on the features and pricing, please see http://www.lunarpages.com/virtual-private-server/
2. You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, please see http://www.lpdedicated.com/servers/linux.php
3. You may take steps to correct the problem. This must be done before the 2 weeks are up. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server.
Please note that the above mentioned resource usage is due to PHP processing. Since we do not have the exact scripts to provide (since the manner in which PHP scripts are provided on the server only shows the username and not the script name causing the high usage), you would need to review your account for scripts that may be the cause. Please check ones such as forums, blogs, content management systems, and galleries as these are especially likely to create high usage.
Thank you for your cooperation in this matter. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed.
Thanks. |
|