请帮我看看这些是什么意思,买域名时出了错...

loveworking

购买域名的时候,提交网页的页面超时,导致不能购买,我的信用卡里的钱已经扣了,但对方帐户里面却没有收到我的钱
他们给我回了一封这么长的信,大概是什么意思呢?请大伙帮我看看,谢谢!接下来我该怎么办呢?

Thank you for contacting us. This transaction failed and you are not
charged for failed transactions. In order to help you understand the
situation, let me explain the transaction process at our company. When
you make a purchase on our website, the following series of actions
occurs.

1. Our computers verify (with your credit card institution) that funds
are currently available in your credit card account.

2. In response to this query, your credit card institution authorizes
the use of and reserves these funds within your account.

Please Note: at this stage, the funds have yet to leave your account,
and will not leave your account unless the next step is completed,
either automatically by our computers or manually by our service
personnel. If the next step is not completed, for whatever reason, the
allotted funds will remain in your account. However, they will not be
made available for your use for, typically, 4-5 days. Your bank will
"freeze" the funds for this length of time in order to accommodate any
potential delay in the completion of the transaction.

3. If we determine that the purchase is good, that is, not fraudulent
or otherwise defective, we remove the funds from your credit card
account and process the transaction.

If the purchase was interrupted between stages 2 and 3 listed above,
your funds would have been authorized and set aside. However, they
would remain in your account. Your credit card billing statement,
either the online or paper form, may indicate that these funds have
been used, but they have not. Within 4-5 days, the attempted purchase
should drop from your billing record, and the authorized funds should
return to your general pool of credit.

Please let me know if you have any further questions on this matter.

We appreciate your patronage.

[ 本帖最后由 loveworking 于 2008-7-26 04:04 PM 编辑 ]