怎么给GD回复邮件...请大虾给写份邮件..（已解決問題）

ivye · 发表于 2011-4-23 19:43:37

Dear Sir/Madam,

Regarding your hosting account info35.com:

It has come to our attention that your hosting account for info35.comis causing an overload of the shared resources on this server. This, in turn, affects the usage of the server by other customers. To protect the overall health of the server, we have suspended your account; however, FTP access is still enabled.

Unfortunately, we are not able to troubleshoot custom scripting, and therefore, we are not able to provide specific solutions. However, the following files have been accessed the most, and should be a starting point for further troubleshooting. Keep in mind, these files may not be the root cause of this issue.

  Username # procs CPU time                Memory Usage
---------------- ------- ---------------------- ------------------------
      info35  250121 31861 secs (0.13/proc)  4981.07 GB (20.39 MB/proc)
info35  248661 31679 secs (0.13/proc)  4951.99 GB (20.39 MB/proc)
info35 79284 9395 secs (0.12/proc)  1575.08 GB (20.34 MB/proc)
info35 46649 5167 secs (0.11/proc) 934.72 GB (20.52 MB/proc)
info35 37683 4157 secs (0.11/proc) 750.69 GB (20.40 MB/proc)
info35 41594 4302 secs (0.10/proc) 824.91 GB (20.31 MB/proc)
info35 50194 4994 secs (0.10/proc) 995.15 GB (20.30 MB/proc)
info35 50495 5006 secs (0.10/proc)  1002.55 GB (20.33 MB/proc)
info35 57292 4910 secs (0.09/proc)  1122.74 GB (20.07 MB/proc)
info35 40436 4088 secs (0.10/proc) 801.85 GB (20.31 MB/proc)
info35 44566 4448 secs (0.10/proc) 883.81 GB (20.31 MB/proc)
info35 49877 4949 secs (0.10/proc) 989.64 GB (20.32 MB/proc)

most accessed pages

Username: info35
3417 ixgramihqexvip.info35.com/forum.php
3427 down.info35.com/forum.php
3472 3520.netinfo35.net/forum.php
3503 woyaquanli.info35.com/forum.php
3554 88ob.info35.com/forum.php
3583 u.info35.com/forum.php
3592 so.3520.net/forum.php
3702 pnlili.info35.com/forum.php
5841 64av.c1998.info35.com/home.php
6803 64av.c1998.info35.com/forum.php

Additionally, other causes to this issue can include, but are not limited to, non-optimized scripts, high traffic, form spamming, etc.

Once you have identified the cause of the issue, please reply directly to this email with the steps taken to resolve the issue. If you are not able to resolve this issue, you should then consider the need to upgrade to a Dedicated Server.

If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.

We appreciate your cooperation in this matter.

Hosting Support Team

--------------------------------------------------------------------------------

If you need further assistance with this matter, please reply to this email or contact customer service at 480-505-8871 and reference [Incident ID: 11632026].

才100多点IP的DZ论坛...出现这问题...怎么给GD回邮件啊..谢了..大虾们...

nisheng · 发表于 2011-4-24 08:57:58

如果你能解决主机负载问题，那么你就要回复你已经解决了负载问题，你解决负载的具体步骤是什么，并且让他帮你恢复主机账户，如果你不能够解决负载问题，那么你就要回复需要升级为独立主机！

ivye · 发表于 2011-4-24 19:36:02

其实就是搜索引擎的问题。。。已经解决了。。可回复的邮件 E文不知道怎么写。。哪位大虾帮下忙。。写下。。谢谢1！！