vps购买问题

皮芽子

4天前订购了LP的VPS,国内银行卡支付的，也收到了Stratocash的付款信，但是我今天问他们帐户什么时候开通时，他发信要身份验证，如下：
Hello, For security purposes to confirm you are the account holder, please provide the following: cPanel or Plesk username or the primary domain on the account: Last 4 digits of the credit card on file: This request is for security reasons only. If you can not supply the last 4 digits of the credit card, please provide: cPanel or Plesk username or the primary domain on the account: First and last characters of the password on file: Your full postal mailing address: Telephone number: Thank you. -- Best Regards, Daniel McCall Lunarpages Support

按照他的要求回复了邮件，他有给我回过来下面的东西：

Hello, Your order has been voided by our sales team and terminated the account.
哈罗，我们的出售部门已经使你的定购无效了，我们终止了这个帐号。

We manually screen all orders and verify through telephone. If a customer has provided a false phone number, or unreachable the account will be voided instantly.
我们人工验证这些定购，并且通过电话来验证。假如消费者提供的电话是错误的，我们会马上终止帐号的。

Here are a few possibilities for terminating your order :
下面是一些终止你定购的可能的条款。
1. Your IP may have been too far of a distance from the listed address upon order.
你的IP可能和你列出的地址太远了。比如你是中国IP，你却写的美国国籍。

2. The phone number we called to confirm may have been incorrect or was unanswered.
你提供的电话号码我们call过去要求验证的时候，号码不正确或者无人应答。

We apologize for any inconvenience. You may try placing the order with correct information. -- Best Regards
有不便之处我们表示歉意。你可以用正确的信息取代以前的信息。

实在试不明白 帐户开通要电话验证吗？不知道老外什么意思？电话我留的真实的，现在我该怎么办！

vistafans

应该支票退款给你了。

大漠孤狼

把电话发给他们，让他们验证下就可以