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昨天刚付款买了今天就被取消账号!?

国外虚拟主机 国外虚拟主机 4267 人阅读 | 6 人回复

发表于 2008-6-20 09:55:28 | 显示全部楼层 |阅读模式

Dear zhang: Your web hosting account for datepolo.com has been deactivated (reason: missing/incorrect contact info). Although your web site has been disabled, your data may still be available for up to 30 days, after which it will be deleted. If you feel this deactivation is in error, please contact customer support as soon as possible. Thank you,FastDomain.Com Supporthttp://www.fastdomain.comFor support go to http://helpdesk.fastdomain.com/Toll-Free: (888) 210-3278

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一路同行

发表于 2008-6-20 10:51:19 | 显示全部楼层

他说你的联系信息没有或不正确,你是不是注册的时候乱填的?
RAKSmart

trory

发表于 2008-6-20 11:04:04 | 显示全部楼层

当然不是乱填的了
况且我付费过的,不能因为这个说停就停吧。

一路同行

发表于 2008-6-20 11:23:04 | 显示全部楼层

具体情况联系客服问问,实在不行退款重新购买

trory

发表于 2008-6-20 18:47:36 | 显示全部楼层

上午发mail给客服,到现在还没反应,真是的。。。
随便给停掉账号,这也太过分了!!

trory

发表于 2008-6-20 22:06:29 | 显示全部楼层

客服刚刚发来的mail:
你们买空间有被这样要求吗???
To reactivate your account please fax or email a copy of your government-issued photo identification (Identification National Document- such as a driver's license or a passport) and the front and back of the credit card that was charged. For your security, you can white out all but the last four card numbers on the card front.

You can fax the documents to 801-765-1992 ATTN: Verification (make sure to include your main domain name on the fax document) or reply to this email with the attachments.

The system is designed to do this to prevent fraudulent accounts from being created.

一路同行

发表于 2008-6-21 11:10:25 | 显示全部楼层

这很正常,只是为了确认帐户的。你按要求发过去就是了
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