ThePlanet H1数据中心昨夜电力短路引发爆炸

thusboy

ThePlenet H1数据中心昨夜电力短路引发爆炸起火，使得电力设备毁坏以至于9000台服务器陷入瘫痪！

倒霉的是我刚租了这个机房一台机器，只有联系退款了


下面是TP的致歉信：

Dear Valued Customers:

This evening at 4:55 in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room   Thankfully, no one was injured.  In addition, no customer servers were damaged or lost.

We have just been allowed into the building to physically inspect the damage.  Early indications are that the short was in a high-volume wire conduit.  We were not allowed to activate our backup generator plan based on instructions from the fire department.

This is a significant outage, impacting approximately 9,000 servers and 7,500 customers.  All members of our support team are in, and all vendors who supply us with data center equipment are on site.  Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday.  Rest assured we are working around the clock.

We are in the process of communicating with all affected customers.  we are planning to post updates every hour via our forum and in our customer portal.  Our interactive voice response system is updating customers as well.

There is no impact in any of our other five data centers.

I am sorry that this accident has occurred and apologize for the impact.

Sincerely,

Douglas J. Erwin
Chairman & Chief Executive Officer

[ 本帖最后由 thusboy 于 2008-6-1 02:12 PM 编辑 ]

大漠孤狼

这种事情都能赶上

kingto

。。。。。

大象无形

楼主买彩票去吧

系统程序

楼主把地震带到美国去了？
偶这里以前在theplanet租了三台，上月把其中两台停了换到其它地方去了，只留了一台，这次也中招了，只好把这台的访问移到另两台上，现在那两台的的流量都是满的

tombond

总共影响了9K+的servers，今天才知道，其中有不少著名的X站也在其列

inori

话说，没有补偿措施？