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求救高手服客这样说我怎么回啊

国外虚拟主机 国外虚拟主机 1110 人阅读 | 4 人回复

发表于 2008-5-28 19:41:33 | 显示全部楼层 |阅读模式

我翻译了,但不了解他们要我做什么,怎么回答他们请帮我一下,
怎么回答好?
Hello,
The following was sent to you regarding your account on April 23rd:
==========================
Hello,
While monitoring the server where your account is located on, I had to move your account to a temporary server because your resource usage was way too high.
Here is your current account usage:
Username: trade67
Domain: trade-canda.com
CPU Usage: 3.56
RAM memory Usage: 40.28
MySQL Average Queries: 0.0
Top Process %CPU 40.5 /usr/bin/php
Top Process %CPU 19.0 /usr/bin/php
Top Process %CPU 9.0 /usr/bin/php
This usage is not acceptable on a shared environment. Your CPU usage would need to be at least 3 times lower and the RAM usage would need to drop at least 40 times.
Atlantis, the server where I moved your account is just a temporary server where your account can spend 1 week, maybe 2 if you need more time to fix all the issues. After this time you will either need to have all the problems fixed so we can move you back to the production server or you will need to upgrade your account to a dedicated server where the usage would fit much better. As being a stabilization server, the resources on the atlantis server are not guaranteed in any way.
We will be waiting for your fast answer and actions.
================================
Because it has been more than 7 days since we sent you that email and have not received a reply we had to suspend your account. Please reply regarding this matter and what you intend to do to decrease the usage?
--
Best Regards,
Onika Lewis
JSA I, System Administration Team
Membership Forum - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials
CPanel Manual - http://www.lunarpages.com/new_manual
Telephone: 1-714-521-8150
Fax: 1-714-521-8195

回答|共 4 个

大象无形

发表于 2008-5-28 20:20:31 | 显示全部楼层

说你的CPU超标了
CPU Usage: 3.56
RAM memory Usage: 40.28
MySQL Average Queries: 0.0
Top Process %CPU 40.5 /usr/bin/php
Top Process %CPU 19.0 /usr/bin/php
Top Process %CPU 9.0 /usr/bin/php


暂时将你的账户转移到了一个 临时服务器(临时服务器的正常运转不会有很好的保证。),以免影响你原来服务器里的其他客户。摆在你面前的是2条路:
1.优化好你的网站,降低CPU使用率,然后再通知他们搬回来
2.升级到VPS或者独立主机。


你做好选择后回复他们
RAKSmart

斯英奇

发表于 2008-5-28 21:31:07 | 显示全部楼层

谢了,他说的一优化我的网站,我的网站上不了我怎么优化啊

zwxclear

发表于 2008-5-28 22:17:13 | 显示全部楼层

超了……

大象无形

发表于 2008-5-28 22:37:30 | 显示全部楼层

他只是帮你把账户转移到了临时服务器,没有关闭。

如果访问不了的话,直接回复他们,就说无法访问了

最好在tracert下路由表信息给他们
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