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让他们退款好难啊，都写了三封邮件给billing了，都是support回复的邮件，其中有一封要提供用户名、卡后四位数等信息，我提供过去之后再没消息了，Lunarpgaes好无耻啊！
当时注册时，有一个框问是从何处知道LP的，我填的这个论坛的网址，版主应该跟他们关系不错，可否帮忙让他们把我的钱退回来？感谢了。
附：lp的回复（我已经按他们要求提供了信息）
Hello,
My name is Daniel and I'm with the Quality Assurance Department at Lunarpages Web Hosting. I'm in contact regarding your recent cancellation request and to ensure that while you were hosting with Lunarpages you had a positive experience.
If you could provide any feedback about our services and your reasons for closing the account, it would be greatly appreciated. We have implemented this process as we value your opinions and input and we hope to incorporate the feedback received in new future services.
Meanwhile, to get your cancellation processed, please provide your account user name, and the last 4 digits of the credit card you have on file with us, for this account. If you do not have a credit card on file, please provide the first and last digits of the password on this account along with your full postal mailing address and telephone number.
If you require a phone call to arrange this, please provide your contact number and a time we can call you.
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Kind Regards,
Daniel Veiga
Customer Care Representative
support@lunarpages.com
Help Desk - https://support.lunarpages.com
Support Forums - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials
Telephone: 1-714-521-8150 (Monday-Friday / 6AM-8PM PST)
Fax: 1-714-521-8195
---- TECH RESPONSE ENDS HERE ----
Additionally, you may also view the entire ticket by visiting: https://support.lunarpages.com/tickets/view/805696
Your ticket ID is 805696.
Lunarpages Webhosting
support@lunarpages.com |
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2007 人阅读
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4 人回复
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