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LP怎么能这样??

国外虚拟主机 国外虚拟主机 2064 人阅读 | 8 人回复

发表于 2008-5-15 11:44:54 | 显示全部楼层 |阅读模式

昨天收到LP要我发些资料确认我的信用卡,发了身份证和信用卡正面照的图片过去了。现收到这样的邮件,我是不是要他们退款?现在我也没有收到他们确认收款的邮件,我还能要他们退款吗? 我的款项还能要退得回吗??请大家帮帮我,谢谢!
---- TECH RESPONSE STARTS HERE ----

Hello,

Thank you for your interest in Lunarpages for your web hosting needs. We appreciate your business, interest and will be more than happy to help you out in any way that we can.

I am afraid we can not re-activate a terminated order. You are though free to sign up again, as you have not been charged. I hope that helps and if there is anything else we can do for you please feel free to let us know. We are here to help with anything else you might need. Thank you for your time.

--
Best regards,

Mitch Keeler
support@lunarpages.com
Phone: 1-714-521-8150
Support Forums - http://www.lunarforums.com
24 hour Network Status Line: 1-562-697-8106

回答|共 8 个

一路同行

发表于 2008-5-15 12:00:40 | 显示全部楼层

再等等看,实在不行发邮件过去问问,钱不会少掉的!LP这点信用还是有的,放心

大象无形

发表于 2008-5-15 13:04:39 | 显示全部楼层

I am afraid we can not re-activate a terminated order. You are though free to sign up again, as you have not been charged. I hope that helps and if there is anything else we can do for you please feel free to let us know. We are here to help with anything else you might need. Thank you for your time.

你的账户申请已经终止了,你信用卡上的资金不会被收取,LP无法重新激活一个被终止的申请。所以你还需要重新购买买一次。

天空的鱼

发表于 2008-5-15 14:23:14 | 显示全部楼层

不会吧!我信用卡上的款那里去了?奇怪,信用卡上也没有记录哦。要打电话问问银行了。

天空的鱼

发表于 2008-5-15 14:34:21 | 显示全部楼层

银行说了,商户还没有请款,我只有让他们把款打回来再次购买了。真麻烦,该死的PAYPAL搞得很烦啊!

大象无形

发表于 2008-5-15 14:52:31 | 显示全部楼层

放心,不会乱收你钱。
你到月底信用卡还款的时候会发现,这笔钱不用交

天空的鱼

发表于 2008-5-15 14:56:25 | 显示全部楼层

我试过先往PAYPAL里先打款,可是PAYPAL还是不给我通过,以前用PAYPAL都好好的,可是就是不行。用信用卡不知道又这样的麻烦,
RAKSmart

天空的鱼

发表于 2008-5-15 22:05:42 | 显示全部楼层

大象,再购买一次,我的信用额度不够了,现在我已申请LP退款回来再购买一次,可是他们没有理我。如果他们一直不理我,到月底款项会自动回到我的账上吗?谢谢!

一路同行

发表于 2008-5-16 09:28:05 | 显示全部楼层

放心吧!会的
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