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紧急求助,空间被LP封了

国外虚拟主机 国外虚拟主机 3142 人阅读 | 15 人回复

发表于 2008-3-26 11:24:34 | 显示全部楼层 |阅读模式

今天收到LP的邮件,说我的空间占用资源太大,把我的空间给封了,限我七天之内做出整改,但是我实在不知道哪里造成资源占用太大了
目前好像封了我的首页,里面还可以访问
我的域名是http://www.yidilian.com
现在首页已经不能访问了,但是里面的页面还可以访问http://www.yidilian.com/index.php

我这个空间装了DZ6.0,然后还有几个Wordpress,现在我把其他blog都移除了,现在只剩下一个DZ和一个WP

我不知道是怎么引起的,怎么跟老外去解释,然后恢复,所以紧急求助

我几个网站加起来IP一天也就300不到,PV最多也就2000左右,这么低的访问量都会占用这么大的资源吗?

会是DZ插件的原因吗?
我装了
爱墙
Flash游戏
红包
娱乐场
宠物
鲜花鸡蛋
77YY
礼品
银行

这几个插件

总共两封:
Dear xxxx,

---- TECH RESPONSE STARTS HERE ----

Hello,
It has been found that your account has been using an unusually high amount of server resources. Unfortunately, we cannot let one account use a large amount of resources, as it does affect all accounts on the server and the server itself. Please see the below logs, which give examples of some of the usage of your account.

===
×××× yidilian.com 4.73 0.16 0.8
Top Process %CPU 42.0 /usr/bin/php
Top Process %CPU 40.0 [php]
Top Process %CPU 38.0 /usr/bin/php

PID USER PR NI %CPU TIME+ %MEM VIRT RES SHR S COMMAND
19554 xxxx 18 0 3 0:00.09 0.2 16752 7372 3888 S php
19556 xxxx 18 0 3 0:00.09 0.2 16752 7304 3860 S php
19545 xxxx 18 0 3 0:00.08 0.2 16768 7324 3864 D php
19564 xxxx 22 0 3 0:00.08 0.2 16752 7364 3880 S php
19568 xxxx 20 0 3 0:00.08 0.2 16752 7352 3884 S php
19570 xxxx 15 0 2 0:00.07 0.2 16756 7316 3904 D php
19571 xxxx 16 0 2 0:00.07 0.2 16628 7160 3864 D php
19592 xxxx 18 0 2 0:00.06 0.2 16776 7396 3904 D php
19596 xxxx 16 0 1 0:00.04 0.2 16444 7016 3852 S php
===

As you can see from the above information, your account's usage is currently rather high. Due to this, we are currently moving your account to one of our stabilization servers. Your account will appear suspended until the move is complete. It would be advised that you upgrade any scripts that you may be using to their latest versions, check your current scripts for vulnerabilities, or generally discontinue the use of unnecessary scripts. By doing this, your resource usage should lower to a point where your account would be able to be moved back to a production server.

The resource usage of your account has caused the server's load to rise to over 35, where a load of 5-8 is normal. Immediately after taking action on your account, the server's load lowered down to around 6.

Please let us know which steps you have taken to correct this issue. As always, please let us know if you have any questions, comments, or otherwise.

Hi,

Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the atlantis.lunarmania.com server.

We moved you to atlantis.lunarmania.com first to solve the issue of the degraded service on the server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment.

atlantis.lunarmania.com is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed within seven (7) days. After seven (7) days, your account will be suspended if no other arrangements are made.

You may log into atlantis.lunarmania.com using http://atlantis.lunarmania.com/cpanel or https://atlantis.lunarmania.com:2083/ You will not be able to log into atlantis.lunarmania.com using the Lunarpages main login page as the server is non-production and not available via that page.

You have the following options:

1. You may take steps to correct the problem. This must be done before the seven (7) days are up. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server.

Please note that the above mentioned resource usage is due to PHP processing. Since we do not have the exact scripts to provide (since the manner in which PHP scripts are provided on the server only shows the username and not the script name causing the high usage), you would need to review your accountfor scripts that may be the cause. Please check ones such as forums, blogs, content management systems, and galleries as these are especially likely to create high usage.

2. You may look for a dedicated server (http://www.lpdedicated.com/servers/linux.php) or other hosting solution. Please remember that propagation takes up to seventy two (72) hours so if you decide on changing hosts you should allow enough time for propagation.

Thank you for your cooperation in this matter. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed.

回答|共 15 个

notcry

发表于 2008-3-26 11:49:49 | 显示全部楼层

关注这个帖子,这是个问题。

大手

发表于 2008-3-26 11:52:42 | 显示全部楼层

请告知怎么搞法呀

bingu

发表于 2008-3-26 13:07:17 | 显示全部楼层

把wordpress删了就应该没问题了吧,wordpress挺耗资源的,而且会引来很多spam

忧伤b小调

发表于 2008-3-26 14:09:09 | 显示全部楼层

论坛的插件装的确实不少.

你网站的流量怎么样?

如果是流量大导致的话, 就升级空间吧.

如果流量少,就把程序的插件卸掉,然后回信给LP.

大漠孤狼

发表于 2008-3-26 14:18:25 | 显示全部楼层

2000pv正常情况不会有问题,看看cpanel的统计,占用这么多资源pv估计不会这么少

大手

发表于 2008-3-26 14:41:00 | 显示全部楼层

这是是后台的统计数据

Summary by Month
Month         Daily Avg         Monthly Totals
Hits         Files         Pages         Visits         Sites         KBytes         Visits         Pages         Files         Hits
Mar 2008         78839         47340         10615         1374         21334         20310063         32981         254782         1136175         1892141
Feb 2008         62672         38138         8558         1079         21018         18920324         31299         248197         1106014         1817499
Jan 2008         63500         37228         8259         991         18242         19183154         30735         256052         1154080         1968502
Dec 2007         66027         41316         7976         1360         20892         20366379         42170         247256         1280814         2046863
Nov 2007         57265         36481         7492         1223         16249         15419850         36708         224776         1094438         1717953
Oct 2007         59991         37329         5201         1079         12260         15427210         33474         161240         1157216         1859744
Sep 2007         30459         21508         4975         994         8851         5429706         20889         104485         451668         639648
Totals         115056686         228256         1496788         7380405         11942350

大手

发表于 2008-3-26 14:42:11 | 显示全部楼层

三月份到现在visits是1374,pages是10615

这个数字应该很低吧

大手

发表于 2008-3-26 14:43:23 | 显示全部楼层

原帖由 bingu 于 2008-3-26 01:07 PM 发表
把wordpress删了就应该没问题了吧,wordpress挺耗资源的,而且会引来很多spam


就一个WP呀,一天100来个IP,spam倒是挺多,这个会耗这么大资源吗?

大手

发表于 2008-3-26 14:50:57 | 显示全部楼层

看错了,好像流量确实挺大的,但是我在51.la下面统计的IP就只有200多个IP呀
Monthly Statistics for March 2008
Total Hits         1892141
Total Files         1136175
Total Pages         254782
Total Visits         32981
Total KBytes         20310063
Total Unique Sites         21334
Total Unique URLs         26950
Total Unique Referrers         34878
Total Unique User Agents         572
.         Avg         Max
Hits per Hour         3284         14913
Hits per Day         78839         109115
Files per Day         47340         71212
Pages per Day         10615         19023
Visits per Day         1374         1988
KBytes per Day         846253         1380607

[ 本帖最后由 大手 于 2008-3-26 02:53 PM 编辑 ]
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