更换服务器，两封信搞定！！！

mmxww

在版主各位的热情帮助下，费了N久的时间才更换成功。正好朋友打过电话也要更换，按照如下方法，很快就得到解决了，不敢独享，贴出来希望对大家有所帮助。

一、Ticket内容
My website was blocked by china ,would you please transfer my account to another server? （这句话可用做标题）
My site has been sealed in China must pass the super agent to visit, please give me the replacement servers
--------------------------------------------------------------------------------------------------------------------
Domain: ×××.com
Username: ********
Password: **************
Server: hellen

（这些肯定要写上的，免得他们发信又来问）
--------------------------------------------------------------------------------------------------------------------
my full postal mailing address: 010000 beijing tuan he lu xing ju li wljwar@gmail.com
Telephone number:+8601086600899
--------------------------------------------------------------------------------------------------------------------
1.) my geographic location :No.999, beijing tuan he lu xing ju li
2.) my ISP :China Network Communications Inc http://www.chinanetcom.com.cn/
3.) my IP Address :124.203.228.39

I now register with the distribution of servers, not upload any document, thank you ！！！
（i now ................这句写上省得麻烦，也要根据自己情况来定）
--------------------------------------------------------------------------------------------------------------------
ASP - Active Server Pages Support (no)
JSP - Java Server Pages Support (no)
mySQL 4.0 or 4.1 or 5.x (5.x)
PHP 4 or 5 (5)
PHP exec(), system(), or dl() functions
Please let us know if you have any of the following currently:
ASP - (no)
JSP - (no)
Ruby on Rails - (no)
Add-on domain(s) - (mwwwww.com--->public_html    6eeeeee.cn-->public_html/6eeeeee    xumucn.cn-->public_html/xumucn)（有多少域名就老实写上吧）
Dedicated IP - (no)
Mailman Mailing List(s) - (no)
MySQL databases? - meeew_meeeew
Parked domain(s) - (654545.cn xumucn.cn)
SSL Certificate - (no)
Email Defense: - (no)
Custom Mail/MX records: (no)
Custom DNS Records: (no)
（上面的跟据自己的情况填写，我是参考下文写的，不懂的在论坛问清楚）
ASP - （没有的话，本括号内就写NO）
JSP -（没有的话，本括号内就写NO）
mySQL 4.0 or 4.1 (你的版本写在括号内)
PHP 4 or 5（你是4还是5？）
PHP exec(), system(), or dl() functions


ASP - （没有的话，本括号内就写NO）

JSP -（没有的话，本括号内就写NO）

Ruby on Rails - （没有的话，本括号内就写NO）

Add-on domain(s) - (提供域名和相应的文件夹名)

Dedicated IP - (提供独立IP地址)

Mailman Mailing List(s) - (提供名字)

MySQL databases? - 如果有的话建议你备份

Parked domain(s) - (提供域名)

SSL Certificate - (提供他关联的域名)

Email Defense: - (他关联的域名)

Custom Mail/MX records: (写在这里)

Custom DNS Records: (写在这里)
--------------------------------------------------------------------------------------------------------------------
.:|Traceroute|:. （Tracer下自己的域名，如是实心要换服务器最好全给它编成Request timed out. 省得他们有二话
，如果他们要贴图，那用就PS好了，应该不大会要贴图的）
Microsoft Windows XP [版本 5.1.2600]
(C) 版权所有 1985-2001 Microsoft Corp.
C:\Documents and Settings\Administrator>tracert mmxww.com
Tracing route to mmxww.com [67.210.98.5]
over a maximum of 30 hops:
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.


二、接下来他们会来类似这样的信：

Hello,
Please give us a trace route to fetu.lunarmania.com and kapo.lunarmania.com
Thank you.
--
Please don't hesitate to get in touch, should you require further assistance.
Kind Regards,
Tim Bagsic
support@lunarpages.com
Telephone: 1-714-521-8150
Fax: 1-714-521-8195
Support forums - http://www.lunarforums.com

Hello,
Please give us a trace route to fetu.lunarmania.com and kapo.lunarmania.com
Thank you.
--
Please don't hesitate to get in touch, should you require further assistance.
Kind Regards,
Tim Bagsic
support@lunarpages.com
Telephone: 1-714-521-8150
Fax: 1-714-521-8195
Support forums - http://www.lunarforums.com

三、Trace  fetu.lunarmania.com 和kapo.lunarmania.com，复制下来给他们发过去。接下来就等着他们给你通知吧。




可能还有疏漏之处，回头整理下此文。

忧伤b小调

谢谢分享.

我用LP主机也半年了,还没更换过服务器.

我用的是hani 这台,一直感觉不错.速度、稳定都挺满意的.

bingu

哈哈，最多人问的问题之一

mmxww

说真的他们真的有点烦，同样的问题要问好几遍

忧伤b小调

一般按照他们说的去做,就没问题.

mmxww

这次我催的急了，他们连发三发这样的信，说是要评估，快换就结了，还评估嘛！！！哈哈

Hello,

I have forwarded this ticket to our technical staff for review.

Please note that our technical staff queue has a slightly longer turn around time for responses, as the tickets tend to require more in depth evaluation.

You will be notified when more information is available.

bingu

呵呵

Derek_Chan

提供假的資料...呵呵...( 說笑而已吧 )
其實, 這樣也是個好方法~

mmxww

Hi **********Welcome to Lunarpages! The following information is designed to assist you with setting up and maintaining your site. Please save it as it is critical for your website.

The following information is enclosed:

• Account Information – Username, password and server to your account
• Account Assistance – Methods of obtaining assistance with technical, sales and billing issues as well as helpful tutorials and links
• View Your Website – Important information on the various ways to view your site
• Administration Panel – Important information on how to use the customer control panel
• Email Instructions – How to set up email accounts and configure email clients to receive email.
• FTP Instructions – How to upload your site using File Transfer Protocol
• FrontPage Instructions – Setting up Microsoft FrontPage
• Domain Name Instructions – Important information on how to setup and manage your domain
• Special Offers – Current offers and specials Lunarpages. customers
• Advanced Options – Paths and scripting information
• Terms of Service – Terms of Service and Acceptable Use Policy

Account InformationThis gives information on how to access and maintain your account. We highly recommend changing your password periodically to maintain security.

• Domain: xxxx.com
• Username: xxxxxx
• Password: xxxxxx
• Server: kapo

Account AssistanceLunarpages has many tools for our customers to assist them with their website. Please see the following:

• Telephone support is open Monday through Friday, 7:00 am . 5:00 pm PST/PDT and Saturday and Sunday, 8:00 am . 5:00 pm PST/PDT. Please note that the billing department is open Monday through Friday, 7:00 am . 5:00 pm PST/PDT.
  • Toll free (US and Canada): 877-586-2772 (877-Lunarpages)
  • Toll Free UK: 0800-072-9150
  • International: 714-521-8150
• Email support is open 24/7/365.
  • For technical support: support@lunarpages.com
  • For sales: sales@lunarpages.com
  • For billing: billing@lunarpages.com
  • For dedicated server: dedicated@lunarpages.com
  • For reseller information: reseller@lunarpages.com
  • For affiliate sales: affiliate@lunarpages.com
• Also see https://support.lunarpages.com to submit a ticket online.
• We have an extensive knowledgebase that is frequently updated. This can be found here: https://support.lunarpages.com/knowledge_bases
• We have a glossary of commonly used Internet and web hosting terms found here: http://www.lunarpages.com/desc/glossary.php
• We have a variety of helpful tutorials found here: http://www.lunarpages.com/tutorials/
• Our forums are frequented by customers and staff and can be used for most types of support and additional information: http://lunarforums.com.

View Your WebsitePlease note that until you upload your information you will see an empty directory.You should upload all files into the public_html directory of your file manager. Please also see FTP Instructions for more details. If you are purchasing a new domain or changing nameservers on an existing domain, it can take up to 72 hours for the domain to propagate fully. During this time you may not be able to view your site or receive email. For your convenience, we have provided a temporary URL until this is complete (Please note that this URL will not be able to display PHP, ASP, or JSP pages):
http://kapo.lunarmania.com/~xxxxxxxxxxx/
Once propagation is complete you may view your site at the following email links: http://xxxxxx.com
or http://www.xxxxx.com

Lunarpages Administration PanelLunarpages uses CPanel, an easy to use customer account interface.The administration panel lets you manage your entire website, modify and setup account features and much more. Instruction Manual: http://www.lunarpages.com/new_manual/index.html Helpful Tutorials: http://www.lunarpages.com/tutorials/index.htm
Access Your Control Panel: http://www.lunarpages.com/login.php


Email InstructionsYour new account offers POP3, IMAP and SMTP access.POP3 Mail Host: xxxxx.com
SMTP Mail Host: xxxxxxx.com
Webmail Interface: http://xxxxxx.com/webmail
Outlook Express E-Mail Setup Help: http://www.lunarpages.com/tutorials/tutorial_files/email_OE.htm
Outlook 2002 E-Mail Setup Help: http://www.lunarpages.com/tutorials/tutorial_files/email_outlook2002.htm
Netscape E-Mail Setup Help: http://www.lunarpages.com/tutorials/tutorial_files/email_netscape.htm
Web Based E-Mail: http://www.lunarpages.com/tutorials/tutorial_files/cpanel_xv2_webmail.htm
How To Create New E-Mail Accounts: http://www.lunarpages.com/tutorials/tutorial_files/cpanel_xv2_POP.htm
Please note that SMTP authentication must be set.

mmxww

FTP InstructionsYou can begin uploading your files immediately.FTP host address: ftp://kapo..lunarmania.com/ (this can be used until propagation is complete) Or xxxxx.com (this can be used once propagation is complete) Critical Note:
In order for your pages to be viewed on the internet, they must be uploaded into the public_html folder. Please also note file names are case sensitive on a Linux server. Your first page on your account should be named "index.html". WsFTP Setup Help: http://www.lunarpages.com/tutorials/tutorial_files/ws_ftp_configuresite.htm
CuteFTP Setup Help: http://www.lunarpages.com/tutorials/tutorial_files/cuteftp_configure.htm
SmartFTP Setup Help: http://www.lunarpages.com/tutorials/tutorial_files/smartftp_configuresite.htm
* You understand and agree that shared server space is for business and personal website operations only hosted by Lunarpages and not for unrelated data storage.

FrontPage InstructionsYou must activate FrontPage in your Lunarpages Control Panel:
http://www.lunarpages.com/login.php Please use the following information for FrontPage on your computer:
Domain: xxxxxxx.com
Username: xxxxxx
Password: xxxxxx
How To Enable FrontPage Extensions:
http://www.lunarpages.com/tutorials/tutorial_files/cpanel_xv2_fp.htm
How To Publish a Site Using FrontPage:
http://www.lunarpages.com/tutorials/tutorial_files/frontp_publish_http.htm
Note: You must transfer your DNS first in order for FrontPage to work.

Domain Name InstructionsCritical NoteIn order to use your own domain name at Lunarpages you must change the name servers to the following: NS1.lunarmania.com
NS2.lunarmania.com
If your registrar requires the IP addresses:
NS1.lunarmania.com: 67.210.98.2
NS2.lunarmania.com: 67.210.99.2
Tutorial on How To Change DNS Servers:
http://www.lunarpages.com/tutorials/all_registrars.htm
You must visit your registrar (the website where you purchased your domain) to complete this action.
NOTE: You must allow up to 72 hours from the time you change your domain name servers for the domain to work. It takes all registrars this long for your domain changes to reach all the world's servers.
If you purchased your domain from Lunarpages, it has already been done!
Anonymous DomainAfter registering a new domain, your personal information is readily available on the Internet via a whois search (whois.com). To ensure your anonymity, Lunarpages has Anonymous Domain Registration available. For more information, please contact sales@lunarpages.com.

Special OffersLunarpages Affiliate ProgramSign up for our affiliate program to earn money for referring customers to Lunarpages. For more information and to sign up, please see http://www.lunarpages.com/affiliate.php Merchant Account and Payment GatewayIf your business or organization needs to accept Visa, MasterCard, American Express and Discover to boost sales and income, click the link below to find out more about the special program we have negotiated for you with leading eCommerce Merchant Account provider e-onlinedata. The Authorize.Net Payment Gateway system is fully compatible with Lunarpages. systems and we have technical support standing by to assist you in launching your eCommerce storefront.
To learn more about our Merchant Accounts with Authorize.Net please click here:
https://www.e-onlinedata.com/lunarpages

Advanced OptionsLunarpages has the capacity to support several scripting languages including PHP4+ and PERL5Path to Perl 5: /usr/bin/perl
Path to your HOME directory: /home/USER/public_html/
Path to your CGI-BIN directory: /home/USER/public_html/cgi-bin
PHP scripts will run from any directory in your site (once DNS propogation is complete, within 72 hours of signup).
All other script documentation, including how to use MySQL, can be found in your Lunarpages Administration Panel.

Terms of ServiceAll accounts hosted with Lunarpages are subject to our Terms of Service and Acceptable Use Policy found here:http://www.lunarpages.com/legal.php