失误操作，删除了主机！寻求帮助！（已解決問題）

ayulee · 发表于 2011-4-5 10:04:53

前几天本来想把主机升级为4DH主机，但是升级后几天都没反应，因此我想取消升级，谁知道，把主机给删除了！我这下急了，里面有我十分重要的文件和数据，几年的心血啊！！

我现在想恢复主机，但是英语不好，不知道怎么办，我在谷歌搜索了一下，所恢复不了主机，可以恢复数据，还要收取150美元，现在我重新购买了主机，想把以前的数据恢复到现在新买的主机里面，该怎么操作！急急急急！！！！

ayulee · 发表于 2011-4-5 10:07:48

我用谷歌翻译发了信息去，他们回信是这样的：

Dear Sir or Madam,

To have your hosting account restored, you must purchase and setup the necessary hosting account. You must then respond with the answer to each question below. Once the account has been setup and you have provided the answer to all 9 questions below, we will be able to process your order for you and setup the restore.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4.
Please clearly state that you accept the Restore fee of $150.00 (USD)
and provide us with the last 4 digits of the payment method on file that
you wish for us to use for this charge.
5. Please clearly state that you accept the Terms of Service which you can review on our legal page.
6.
Tell us if we have permission to OVERWRITE any existing data with
recovered data? (If not, please tell us where to restore the
information to.)
7. If you are going to need a database restored
please specify the name of the previous database and the name of the new
database where we will restore content to. Please provide permission to
overwrite the content of that database.
8. Please clarify whether you would like the website statistics for your account restored.
9. Provide the domain name that is associated with the hosting account.

Please let us know if we can help you in any other way.

Sincerely,

Nick P
Online Support

ayulee · 发表于 2011-4-5 10:12:04

现在我重新购买了主机，想把以前的数据恢复到现在新买的主机里面，该怎么操作！急急急急！！！！

kingto · 发表于 2011-4-5 10:30:40

1. We need to know the date / time we should restore the information from.
我们需要了解您需要恢复何时的信息
2. What to restore: The entire site, a specific directory, a database, a file, etc.
恢复什么：整个网站特定的目录还是一个数据库或文件
3. Where to restore the information to.
恢复到哪里
4.
Please clearly state that you accept the Restore fee of $150.00 (USD)
and provide us with the last 4 digits of the payment method on file that
you wish for us to use for this charge.
您需要支付150美元恢复费用，并提供我们付款方式的最后四位数字
5. Please clearly state that you accept the Terms of Service which you can review on our legal page.
请同意我们的tos协议
6.
Tell us if we have permission to OVERWRITE any existing data with
recovered data? (If not, please tell us where to restore the
information to.)
请给我们恢复数据的权利（如果不可以，请告诉我们数据恢复到哪里）
7. If you are going to need a database restored
please specify the name of the previous database and the name of the new
database where we will restore content to. Please provide permission to
overwrite the content of that database.
如果您需要恢复数据库请给出它之前的名字，和现在新数据库的名字。
8. Please clarify whether you would like the website statistics for your account restored.
请清楚您是否想要恢复网站账户统计数据。
9. Provide the domain name that is associated with the hosting account.
请提供关联这个主机账户的域名

大象无形 · 发表于 2011-4-5 11:26:43

原帖由 ayulee 于 2011-4-5 10:12 发表
现在我重新购买了主机，想把以前的数据恢复到现在新买的主机里面，该怎么操作！急急急急！！！！

恢复数据是没问题，需要一定费用，印象中去年帮别人弄过，好像要150美金的样子。直接联系客服说明你要恢复的文件夹和数据库名称，如果都不记得了，可以告诉他你要还原到哪天，具体日期。

ayulee · 发表于 2011-4-5 12:39:26

谢谢各位大大！！

kingto · 发表于 2011-4-5 13:40:13

哎一定多注意损失很惨重的