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我的VPS掉包严重,想换好像他们不肯

国外虚拟主机 国外虚拟主机 13661 人阅读 | 31 人回复

发表于 2008-2-20 07:47:14 | 显示全部楼层 |阅读模式

Hello,

As per your request you wish us to move your vps server to another vps server main node. If this is the case we will move your vps account to another vps node. Please let us know how you would like us to proceed.

Thanks

--
---
Best Regards,
Sarwan Singh Jassi
JSA II - System Administrator Lunarpages

Shared Customer Support: support@lunarpages.com
Dedicated Customer Support: dedicated@lunarpages.com
Telephone Support: 1-714-521-8150
Fax: 1-714-521-8195
Feedback: feedback@lunarpages.com
Visit our excellent tutorials at http://www.lunarpages.com/tutorials
For information regarding cPanel, mail, Frontpage, and more

回答|共 31 个

项小龙

发表于 2008-2-20 07:47:37 | 显示全部楼层

Please help me for the server, thank you

Now the rate is too high ah Diaobao server, data are as follows:

C:\Documents and Settings\yibao>ping 67.210.100.54

Pinging 67.210.100.54 with 32 bytes of data:

Request timed out.
Reply from 67.210.100.54: bytes=32 time=299ms TTL=52
Request timed out.
Reply from 67.210.100.54: bytes=32 time=301ms TTL=52

Ping statistics for 67.210.100.54:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 299ms, Maximum = 301ms, Average = 300ms

C:\Documents and Settings\yibao>

项小龙

发表于 2008-2-20 07:48:04 | 显示全部楼层

这个是叫我路由吧

Hello,

It appears that you are having connectivity or routing issues to the server.
Here is a ping test from my location to the server:

ping 67.210.100.54

Pinging 67.210.100.54 with 32 bytes of data:

Reply from 67.210.100.54: bytes=32 time=7ms TTL=56
Reply from 67.210.100.54: bytes=32 time=5ms TTL=56
Reply from 67.210.100.54: bytes=32 time=8ms TTL=56
Reply from 67.210.100.54: bytes=32 time=6ms TTL=56

Ping statistics for 67.210.100.54:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 8ms, Average = 6ms

As you can see, the response time is much quicker than yours. I have also viewed your 38dh.com website and have had no trouble navigating it.

If you are experiencing errors accessing your domain via web, ftp, email or otherwise, please provide us with the following:

1.) Your geographic location
2.) Your ISP
3.) Your IP Address (can be obtained at http://www.whatismyip.com/)

.:|Traceroute|:.
A traceroute doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter

.:|NSlookup|:.
An NSlookup doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type nslookup yourdomain.com and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type nslookup yourdomain.com and hit enter.

Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type nslookup yourdomain.com and hit enter

We can then look into this issue further.

Thanks.

--
Giovanni Hernandez
System Administrator Team

F.A.Q:
https://support.lunarpages.com/knowledge_bases
Helpdesk:
https://support.lunarpages.com/
Lunar Forums:
http://www.lunarforums.com/
Tutorials:
http://www.lunarpages.com/tutorials/

Email: support@lunarpages.com
Call us @ 1-714-521-8150

项小龙

发表于 2008-2-20 07:48:26 | 显示全部楼层

Hello, China Telecom access speed is slow, often Nuofu, the United States side very quickly.

And my site is the main customers of China Telecom, please help me for the server, thank you

1) Your Location: Guangzhou City, Guangdong Province, China
2) your ISP: China Telecom
3) Your IP Address: 121.8.6.246

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C: \ Documents and Settings \ yibao> tracert 67.210.100.54

Tracing route to vps.lunarpages.com [67.210.100.54]
Over a maximum of 30 hops:

9 ms 1 10 ms 10 ms 121.8.6.1
2 9 ms 9 ms 10 ms 121.33.241.173
3 9 ms 9 ms 9 ms 61.144.0.33
4 9 ms 9 ms 9 ms 61.140.17.102
5 * 108 ms 109 ms 202.97.40.105
6108 ms 108 ms 111 ms 202.97.33.150
7443 ms 444 ms 444 ms 202.97.51.234
8542 ms 541 ms 543 ms 64.132.69.105
9207 ms 207 ms 202 ms 207-114-214-170.static.twtelecom.net [207.114.21
4.170]
10203 ms 199 ms 202 ms 207-114-214-170.static.twtelecom.net [207.114.21
4.170]
11304 ms 302 ms 299 ms ge0501-csr2.rvs1.marquisnet.com [208.110.168.10]

12304 ms 299 ms 300 ms unused-future-customer-ip.marquisnet.com [208.11
0.171.26]
13300 ms, 303 ms 298 ms vps26-main.lunarpages.com [67.210.99.186]
14299 * 305 ms vps.lunarpages.com ms [67.210.100.54]

Trace complete.

C: \ Documents and Settings \ yibao>

C:\Documents and Settings\yibao>ping 67.210.100.54

Pinging 67.210.100.54 with 32 bytes of data:

Reply from 67.210.100.54: bytes=32 time=300ms TTL=52
Request timed out.
Reply from 67.210.100.54: bytes=32 time=297ms TTL=52
Reply from 67.210.100.54: bytes=32 time=302ms TTL=52

Ping statistics for 67.210.100.54:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 297ms, Maximum = 302ms, Average = 299ms

C:\Documents and Settings\yibao>

项小龙

发表于 2008-2-20 07:48:47 | 显示全部楼层

Hello,

Yes, I can see from your traceroute that your connection to the server is very slow.

I'm terribly sorry about this, but unfortunately it appears that this may be something which is out of our control.

Could you please talk to your ISP about this issue and see if they can suggest a fix for your connectivity to the server?

Please advice.

Thank you!
--
Giovanni Hernandez
System Administrator Team

F.A.Q:
https://support.lunarpages.com/knowledge_bases
Helpdesk:
https://support.lunarpages.com/
Lunar Forums:
http://www.lunarforums.com/
Tutorials:
http://www.lunarpages.com/tutorials/

Email: support@lunarpages.com
Call us @ 1-714-521-8150
RAKSmart

项小龙

发表于 2008-2-20 07:49:27 | 显示全部楼层

I only need help switch to the other servers will not be a problem

Many Chinese users not your problem is a problem of individual service

Will you help me for servers, China's night time waiting for replies

I am all for the users of the Site users in China now Nuofu very serious, no way normal use

Thank you, please help me for servers, Thank you again

项小龙

发表于 2008-2-20 07:49:58 | 显示全部楼层

这个应该说是不能换

hi,
Unfortunately we do not currently have any additional VPS systems that we can transfer your account to. Our other hardware nodes are not accepting additional accounts, and they have different software versions installed which will prevent a proper transfer of your account.

The routing issues you are experiencing appear to be isolated to the China backbone network, not on our end of things. Unfortunately any server on our network would likely perform in a similar way since all traffic to China will go through this same network.

--
Please don't hesitate to get in touch should you require further
assistance. Thank you for using Lunar Pages.

Kind Regards,
Thain Strzelecki
System Administrator Team

Support and Assistance:
Help Desk - http://support.lunarpages.com/
FAQ - http://support.lunarpages.com/faq.php
Membership Forum - http://www.lunarforums.com/
Tutorials - http://www.lunarpages.com/tutorials/

support@lunarpages.com
Phone: 1-714-521-8150
RAKSmart

项小龙

发表于 2008-2-20 07:50:38 | 显示全部楼层

Help me convert other servers or IP is not?

If that is the case I can only apply for a refund, because no way use, it has made me lose a lot of users


怎么办啊,请版主帮帮我

项小龙

发表于 2008-2-20 10:53:30 | 显示全部楼层

我现在应该怎么办,我原来的空间已经用超过一个月,基本没问题

因为超限制了,要求升级,现在升级了VPS速度超慢。。。

现在又好像好了点

Microsoft Windows XP [版本 5.1.2600]
(C) 版权所有 1985-2001 Microsoft Corp.

C:\Documents and Settings\yibao>tracert 668fz.com

Tracing route to 668fz.com [67.210.100.54]
over a maximum of 30 hops:

  1     9 ms     9 ms     9 ms  121.8.4.1
  2     8 ms    10 ms     9 ms  121.33.241.173
  3     9 ms     9 ms    10 ms  61.144.0.25
  4    10 ms     9 ms     9 ms  61.140.17.78
  5     9 ms     9 ms    10 ms  202.97.40.9
  6    24 ms    24 ms    30 ms  202.97.33.126
  7   473 ms   474 ms   475 ms  202.97.51.234
  8   479 ms   480 ms   479 ms  64.132.69.105
  9   209 ms   207 ms   209 ms  207-114-214-170.static.twtelecom.net [207.114.21
4.170]
10   209 ms   210 ms   210 ms  207-114-214-170.static.twtelecom.net [207.114.21
4.170]
11   217 ms   216 ms   215 ms  ge0501-csr2.rvs1.marquisnet.com [208.110.168.10]

12   210 ms   207 ms   212 ms  unused-future-customer-ip.marquisnet.com [208.11
0.171.26]
13   218 ms   216 ms   217 ms  vps26-main.lunarpages.com [67.210.99.186]
14   228 ms   227 ms   227 ms  vps.lunarpages.com [67.210.100.54]

Trace complete.

C:\Documents and Settings\yibao>ping 67.210.100.54

Pinging 67.210.100.54 with 32 bytes of data:

Reply from 67.210.100.54: bytes=32 time=230ms TTL=52
Reply from 67.210.100.54: bytes=32 time=224ms TTL=52
Reply from 67.210.100.54: bytes=32 time=229ms TTL=52
Reply from 67.210.100.54: bytes=32 time=232ms TTL=52

Ping statistics for 67.210.100.54:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 224ms, Maximum = 232ms, Average = 228ms

C:\Documents and Settings\yibao>

f4sos

发表于 2008-2-20 13:51:15 | 显示全部楼层

项兄啊,你的路由表也挺正常的。何必换了哦(中国的网络太复杂了<中国的网络是世界最大的局域网>。访问外国的空间当然慢,个别网络会出现掉包。。实属正常现象)不信的话,你可以找一个在香港的朋友或台湾的朋友ping一下。他们一定竖大拇指夸网速属于中上等哦!!!
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