我的主机cpu占用过多出问题了,他们给我发信了,我不懂,
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Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.
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Dear lin_gmail,
---- TECH RESPONSE STARTS HERE ----
Hi,
Your account is utilizing excessive resources, causing a significant
degradation of services on the server. This is a shared environment and we
can not allow one user to utilize the majority of the resources on a server
as it affects all users adversely. Because of this, you have been
temporarily moved to the Medon server.
A detail of the problem is shown below as:
CPU: 9.74 %
Memory: 1.32 %
Mysql: 0.9 %
Top Process %CPU 113 /usr/bin/php
Top Process %CPU 80.0 /usr/bin/php
Top Process %CPU 79.0 /usr/bin/php
As per above usages your account is more suitable for a VPS or dedicated server, not
a shared situation.
We moved you to Medon first to solve the issue of the degraded service on
the server and second as a courtesy in order to prevent any downtime on your
site to allow you time to rectify the situation. Currently, your site is not
suitable for a shared hosting environment.
Medon is not a production server and is not guaranteed to run in the same
manner as your old server nor will it support all functions you may have.
This is a transitional server only and is not intended to be a permanent
placement. Please make a decision on how you would like to proceed .Your account will be suspended if no
other arrangements are made.
You may log into Medon using http://Medon.lunarservers.com/cpanel or
https://Medon.lunarservers.com:2083/ You will not be able to log into
Medon using the Lunarpages main login page as the server is non-production and not
available via that page.
You have the following options:
1. You may take steps to correct the problem. You will need to let the technician know the steps
you took to correct the issue and get approval before being returned to a
production server.
2.You may upgrade your package to our VPS hosting plan. For more
information on the features and pricing, please see
http://www.lunarpages.com/virtual-private-server/
3.You may upgrade your package to our Dedicated hosting plan. For more
information on the features and pricing, please see
http://lpdedicated.com
Since we do not have the exact scripts to provide (since the manner in which
PHP scripts are provided on the server only shows the username and not the
script name causing the high usage), you would need to review your account
for
scripts that may be the cause. Please check ones such as forums, blogs,
content management systems, and galleries as these are especially likely to
create high usage.
Please note that the acceptable usage range for shuttle and voyager plans is
1.0% average %CPU or less, 1.0% average %Memory or less and Top Processes
below 20%. Currently, your usage far exceeds this range at
mybei3 mybeijingtour.com.cn 9.74 1.32 0.9
Top Process %CPU 113 /usr/bin/php
Top Process %CPU 80.0 /usr/bin/php
Top Process %CPU 79.0 /usr/bin/php
4. You may look for a dedicated/VPS server or other hosting solution. Please
remember that propagation takes up to seventy two (72) hours so if you
decide on changing hosts you should allow enough time for propagation.
We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed.
----------------------------------------------------------
One of our representatives will contact to discuss the matter further. You
may also reply to this ticket if you have any other concerns as well.
Thank you for your cooperation and understanding in this matter.
--
Best Regards,
Ankur kumar JSA I
System Administrator Lunarpages
support@lunarpages.com
Phone: 1-714-521-8150 (International)
---- TECH RESPONSE ENDS HERE ----
Additionally, you may also view the entire ticket by visiting:
Your ticket ID is
Lunarpages Webhosting
support@lunarpages.com
[ 本帖最后由 linpho 于 2008-2-18 01:24 PM 编辑 ] |
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linpho
发表于 2008-2-18 13:25:27
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Dear lin_gmail,
This is an automated response from the Lunarpages Webhosting Support Team to inform you that your question titled:
Account Moved To Medon -> myr.com.cn
has been received. You may also view the progress of this ticket online at: https://support.lunarpages.com/tickets/view/
- 显示引用文字 - |
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linpho
发表于 2008-2-18 13:26:07
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Dear lio_gmail,
---- TECH RESPONSE STARTS HERE ----
Hello,
Please update your nameservers for your domains to ns1.lunarservers.com and ns2.lunarservers.com
Thanks
--
Do not hesitate to contact us if you have any questions
Anthony Tam
JSAI - System Admin Team
Phone: 1-714-521-8150 |
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f4sos
发表于 2008-2-18 13:44:47
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总之大意是你的CPU使用超额,已经把您的网站转移到Medon服务器上(这个服务器专门用于临时放置超额的网站)
他们提供您一些解决的方案:
1.自己处理掉资源超额的问题
2.升级成VPS服务器,获得更多的资源 |
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f4sos
发表于 2008-2-18 13:49:15
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1.如果你有添加了多个站点到空间上,那就移除一些吧。
2.如果就一个站点有这么多的流量,网站有一定收入的话,那就建议升级成VPS.
要不就去优化你的站点。比如。设置坏爬虫功能。用Discuz的话就去除一些的花哨的功能和插件 |
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kusonico
发表于 2008-2-18 13:51:47
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今天我的帐户从临时服务器转出来了
郁闷的是转到一个被封的服务器macha
以前的服务器好好的
看来又得耽误几天了
从超标被转服务器到今天有5天了
还没搞定
损失惨重! |
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f4sos
发表于 2008-2-18 14:28:23
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既然是新用户就去买一个IP吧
要不叫support转换空间以后过不了多久就又有被屏蔽IP的可能咯 |
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大象无形
发表于 2008-2-18 23:09:07
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