求高手帮忙翻译，在此谢过（已解決問題）

w318

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for providing the requested validation information. To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route". A trace route shows that path that a connection takes from your computer to a website, or another computer.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>


NOTE: The command prompt window may show different text than the above. However, that will not affect this process.

At the prompt, enter the following:

tracert jiefuabc.com

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.

If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.
NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.

Once you have launched Terminal, enter the following to run the trace route:

traceroute jiefuabc.com

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

Please let us know if there is anything else we can assist you with.

Sincerely,
Rose K.
Online Support


帮我翻译一下是什么意思    最好能告诉我应该怎么回复！

微微百科

让你把tracert结果发给他们。

然后又分别介绍了一下在Windows和Macintosh OS环境下是如何操作来得到Tracert结果的。

[ 本帖最后由 微微百科 于 2011-3-17 11:44 AM 编辑 ]

w318

tracert  怎么发

微微百科

在dos环境下输入：tracert  IP或域名   
然后将结果发送给他们就可以了。

PS:似乎上面已经给出了，让你将tracert jiefuabc.com这个结果回复给他们。

[ 本帖最后由 微微百科 于 2011-3-17 02:34 PM 编辑 ]

w318

这个我知道，但是我复制不到内容啊，一下就关了

微微百科

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.

这一段就是告诉你如何复制内容的，具体如下：
   在看到tracert结果后，然后右击——>"标记"——>选中你所要复制的内容——>按一下“Enter”键——>到目标位置“Ctrl+V”就可以了。