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[提问] 不能退款的原因,有点看不懂

国外虚拟主机 国外虚拟主机 2022 人阅读 | 3 人回复

发表于 2011-3-16 22:52:48 | 显示全部楼层 |阅读模式

Unfortunately, there is no refund for your accounts. As 30 days have passed since your initial order, your cancellation can be processed only as per our “Any-Time Money Back Guarantee.” You have used 6 months of hosting and did not complete the first billing period of your account so in accordance with our Terms of service the $30 set-up fee is deducted, as well the pro-rated charge for your free domain because domain registrations are non-refundable.
You can find all this information specified in our Terms of Service:
http://www.ixwebhosting.com/index.php/v2/pages.tos
The accounts will not be automatically renewed on their expiration date and you will not be charged.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Tanya Zhovtobryukh
Customer Relations Dpt.

回答|共 3 个

cooo999

发表于 2011-3-17 02:01:32 | 显示全部楼层

大概意思好像是:你超过了30天全额退款期限,因此要按月收取使用费(上面说你用了6个月了),他们还有个设置费,如果你不退款设置费是不收取的,如果退款就要把30美元设置费扣出来,开始送的免费域名也只能免6个月,剩下的期限也要由你缴费。这样算下来你的确没什么钱了!
不知你买的那种方案:假设7.95的方案一年就是95.4,用了半年剩47.7,扣设置费30剩17.7,再扣域名,差不多吧!

本人英语较差,以上的翻译仅供参考!嘿嘿

syh863718

发表于 2011-3-17 05:12:28 | 显示全部楼层

这原因很新鲜,

微微百科

发表于 2011-3-17 09:00:40 | 显示全部楼层

没有说不给你退款啊,只是要扣除你6个月的使用费用、免费域名的费用、设置费用。
这些都很正常啊,他们的TOS中是有明确说明的。
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