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[提问] 貌似是超限了,收到电子邮件通知被限制,网站无法打开

HostMonster HostMonster 3410 人阅读 | 6 人回复

发表于 2011-3-9 11:52:57 | 显示全部楼层 |阅读模式

昨天收到的邮件,邮件内容如下:Your web hosting account has been deactivated, as of 03/08/2011. (reason: site causing performance problems) This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding. Although your web site has been suspended, your data may still be available for up to 10 days from the date of deactivation; if you do not contact us during that 10 day period, your account and all of its files, databases, and emails may be deleted. If you feel this deactivation was made in error, or in order to gain access to your account, please call our customer service line as soon as possible at (866) 573-4678 and press 5 to speak with a member of our Terms of Service Compliance department.Please read the following, derived from our Terms of Service agreement, for additional information regarding the matter. Engaging in any activity that, in HostMonster.Com's sole and absolute discretion, disrupts, interferes with, or is harmful to (or threatens to disrupt, interfere with, or be harmful to) HostMonster.Com's services, HostMonster.Com's business, operations, reputation, goodwill, subscribers and/or subscriber relations, or the ability of HostMonster.Com's subscribers to effectively use HostMonster.Com's services is prohibited. Please review the current copy of our Terms of Service here:http://www.hostmonster.com/cgi/terms Thank you,HostMonster.Com Technical Supporthttp://www.hostmonster.comFor support go to http://helpdesk.hostmonster.com/Toll-Free: (866) 573-4678 Option 2

大致是说我违反了用户协议。今天找他们客服,客服要我做如下修改:User is causing grief in the error_logs. Logs exploded to 17G in size largely due to rewrite issues on this account. This: RewriteCond %{REQUEST_FILENAME} !-f [NC] Needs to be this: RewriteCond %{REQUEST_FILENAME} !-f  
于是我就按照他的要求去修改 .htaccess文件,然后他就给我reactive了,网站恢复。他说:If this continues you could risk your account status with us. If you have any questions, you may refer to our Terms of Service located at:
http://www.hostmonster.com/terms.html
我不明白什么意思,于是我问他是什么原因导致,他说:It was spawning processes and just about shut down the server.

然后他就跑掉了。
各位兄弟有同样的问题吗之前?是不是提醒我做好准备换空间了?
目前我的文件数量是195221,共11951.98 MB

回答|共 6 个

微微百科

发表于 2011-3-9 12:09:34 | 显示全部楼层

回复 1# 的帖子

说你违反了他们的TOS中的一些规定,因此需要你做上述修改。
既然你的现在已经重新开通了,就没什么问题了,另外他们建议你阅读一下他们的TOS,否则下次再违反就直接关了。

你的关闭的原因如下:
(reason: site causing performance problems)

[ 本帖最后由 微微百科 于 2011-3-9 12:11 PM 编辑 ]

karit

发表于 2011-3-9 16:03:29 | 显示全部楼层

原帖由 微微百科 于 2011-3-9 12:09 PM 发表
说你违反了他们的TOS中的一些规定,因此需要你做上述修改。
既然你的现在已经重新开通了,就没什么问题了,另外他们建议你阅读一下他们的TOS,否则下次再违反就直接关了。

你的关闭的原因如下:
...


估计是因为文件数量超得太多了?

微微百科

发表于 2011-3-9 16:06:03 | 显示全部楼层

回复 3# 的帖子

如果要是这个原因的话,当你没有减少文件数量时,他们是不会重新帮你开通的。

个人认为是你的网站占用服务器资源太多了所致。

cmssite

发表于 2011-3-9 20:16:40 | 显示全部楼层

资源大考虑租个VPS 嘛!

哥是浮云

发表于 2011-3-9 22:21:39 | 显示全部楼层

回复 1# 的帖子

注意hostmonster文件数限制是20w,你的文件数很快就超过了,建议减少文件数量同时查看你占用资源比较多的插件,最好能停用这些插件,如果你不想这么做可以考虑更换空间。

nyhandu

发表于 2011-3-18 09:07:00 | 显示全部楼层

我的也出类似的东西了
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