NS回信了

东方星雨

说的意思是不是可以退款了？？？

第一封是这样的
I apologize for any inconvenience this may have caused you.

Due to the nature of your inquiry, I have escalated the issue to the appropriate department for further review and immediate attention. A Customer Service Representative will be contacting you within 24 business hours to help address and resolve the issue.

Thank you for your patience.

I hope this has resolved your issue. If you have any other questions about this issue, please contact our Support Center and refer to Service Request 1-509315964 and a specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible.

第二封是这样的

With regard to your concern, I have forwarded your request to the appropriate department for immediate attention. Please allow 1-2 business days for the issue to be resolved. As soon as it is, you will be contacted via e-mail to let you know the request has been closed.

Once processed, the refunded product will be deleted from your account in 24 hours.

I apologize for any inconvenience this may have caused you.

I hope this has resolved your issue. If you have any other questions about this issue, please contact our Support Center and refer to Service Request 1-509315964 and a specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible.

ffnn

问题交给相关部门审核。喊你等1，2天。

Once processed, the refunded product will be deleted from your account in 24 hours.

这话看来如果行的话，可能要退款。



你是如何对NS说的？

东方星雨

就是说电话中的细节，不知道他们会退到哪去？？？

yc260982

要退款？